Audio Concierge

Audio Concierge, high-end personal audio specialist in the United Kingdom

Audio Concierge presents itself as the only UK specialist in personal audio solutions, high-end headphones and portable audio, and custom design. The company operates under the legal name Music Everywhere Limited and serves customers in London and the South East of England, according to its own description. Its catalogue focuses on high-end portable listening systems, featuring international brands and bespoke options.

Catalogue of headphones, players and accessories

Audio Concierge's offering spans high-end headphones, wireless headphones, MP3 and digital audio players, portable amplifiers, DACs and accessories. Featured categories include open-back and closed-back headphones, wired and wireless models, and portable digital audio players. The catalogue includes brands such as Astell&Kern, Focal, HiFiMan, Meze Audio, oBravo, OLLO Audio, T+A, Aroma Audio, Grado, InEar, Kinera, QDC, Vision Ears, Campfire Audio, Cayin, Chord Electronics, Fiio, iFi Audio, Lotoo, Shanling, Shozy, Topping, Unique Melody, Vertere, Violectric and Waversa, among others.

The shop showcases products such as the Astell&Kern PD5 player, the iBasso Kunlun desktop amplifier, the iBasso DC04 Ultra portable DAC, the DC-Tonfa 8-channel R2R dongle DAC, the Shanling UA Mini accessory and the Shanling Q2 compact portable digital audio player. There are also offers and display units, such as the Astell&Kern SP4000 Copper, the Vision Ears Phonix earphones, the iBasso DX320, the FiR Audio M5 and the Cayin N7, with prices that reflect their high-end positioning.

Custom earphones and expert advice

Audio Concierge handcrafts bespoke earphones tailored to each customer's ear and style, with a focus on individual design and sound performance. The company states that it carefully curates its product portfolio to offer different characteristics and sonic signatures, and backs its sales with the manufacturer's warranty. It also offers advice on matching players, headphones and amplifiers, an aspect that customers highlight in their reviews.

History and origins

According to its corporate story, Audio Concierge was founded in 2018 and expanded to become a destination for luxury portable audio solutions. Its founder, Phil, began in the HiFi industry in 2009 and was the first in the UK to specialise in headphones and portable audio, creating Audio Sanctuary, then known as Custom Cable. He was also involved in organising a London headphone show called headroom™, held at Metropolis Studios in Chiswick. The company also distributed a range of headphones and in-ear earphones in 2015.

International presence and services

Audio Concierge mentions a presence in Saudi Arabia among its sections, in addition to its main activity in the United Kingdom. The website includes guides on headphone technology, such as air motion transformers, balanced armature, bone conduction, dynamic, electrostatic and planar, as well as connection types: 2.5 mm balanced, 3.5 mm unbalanced and 4.4 mm balanced. It also offers a newsletter to receive offers and a customer service channel through its contact form.

Location and contact

Phone: 0203 034 1446 · Email: hello@audioconcierge.co.uk