tSmart

tSmart, tech repair in central London

tSmart is an electronic device repair and accessory sales company based in the City of London. Its activity is aimed at both individuals and organisations, and combines device repair with the sale of accessories and refurbished phones. The company states that it has six locations in central London and a track record of working with customers ranging from individual users to businesses.

Its Victoria Street workshop is presented as an option for tourists, workers and travellers who need a quick repair in the heart of the city, near Westminster, Piccadilly, Strand, Green Park, Baker Street and Bank. The company states that many common fixes, including screen replacement, can be completed the same day and that repairs are carried out by qualified technicians.

Devices and repair services

The repair catalogue covers a wide range of brands and models. The company works with iPhone and Samsung Galaxy phones, iPad tablets, MacBook computers, iWatch smartwatches and devices from other brands such as Google, Huawei, OnePlus, Oppo and Xiaomi. In addition to screen replacement, it offers water damage repair, data recovery and motherboard repair, among other services.

The website organises repairs by product families and specific generations, from older models such as the iPhone 4 or the first-generation iPad to the most recent ones in the iPhone 16, Samsung Galaxy S24, seventh-generation iPad Pro and iWatch Ultra 2 series. MacBook Air and MacBook Pro in various configurations and sizes are also listed.

Three ways to access the service

tSmart offers three ways to hand in your device:

• In-store: the customer goes to one of the locations and hands in their device there for repair.
• By mail: the device is sent by postal service and returned once repaired.
• Call-out: the service is booked online and the technician repairs the device at the customer's home or office.

Buying, trade-in and selling devices

In addition to repairs, the company sells phones and accessories, and offers options for those who want to change device: buy, replace, sell, upgrade or trade in their old device. Its stores bring together repair, accessories and refurbished phones. The website also mentions the possibility of booking an appointment and trading in used devices.

Business service

tSmart has a dedicated business line, aimed at keeping work teams connected and ensuring business continuity through the management and repair of mobile devices. The company states that it already provides this service to several London-based companies.

Presence and service channels

The company operates six locations in central London and has its own mobile app. Its website includes sections on warranty, business services, data recovery, franchising, FAQs and a blog.

Location and contact

Hours: Monday to Sunday: 08:00 - 21:00