Fixmybrokenscreen.co.uk

Apple and Samsung screen repair in London

Fixmybrokenscreen.co.uk is an electronic device repair workshop based in central London. The company focuses on screen replacement and refurbishment, and states that it operates one of the busiest workshops in the city, with the capacity to repair hundreds of devices per week.

Its specialisation is deliberately narrow: rather than servicing any electronic device on the market, it limits itself to screens for iPhone, iPad, Apple Watch, Samsung and Galaxy Watch. The company states that it has invested in machinery and experienced technicians to support this specialisation.

Devices and models it repairs

The service catalogue is organised by product family and specific model:

• iPhone: screen and battery repair.
• iPad: iPad Mini, iPad Series, iPad Air and iPad Pro, including screen repair.
• MacBook: MacBook Air and MacBook Pro.
• Apple Watch: Series 8 (41 mm / 45 mm), Series 9 (41 mm / 45 mm), Series 10 (42 mm / 46 mm), Series Ultra (49 mm) and Series Ultra 2 (49 mm).
• Samsung: Galaxy A, Galaxy Fold, Galaxy Note and Galaxy S ranges.
• Galaxy Watch.

In addition to repair, the company offers the purchase of used devices through its device sales service.

How the service works

The process consists of three steps. The customer selects the model and buys the corresponding repair service online; then delivers the device in store or sends it by post from anywhere in the UK; and, once received, the technical team repairs the device, runs a full diagnostic check and returns it.

The company states that most repairs are completed in one or two days and that its goal is to repair and return the device on the same day it is received. Shipping can be done by the customer's preferred method or through a scheduled home collection. Repairs come with a twelve-month warranty.

Payment and purchase conditions

The site allows deferred payment through Klarna, with pay in three instalments or pay in thirty days options. These are presented as unregulated credit agreements, subject to conditions, with late fees and available only to UK residents of legal age.

Track record and customer reviews

The company states it has more than eleven years of activity in the sector — twelve, according to another section of the site — and claims to have more than 100,000 customers. Its presentation maintains that a good part of its clientele comes through recommendations, without the need for large advertising investments.

The site includes user testimonials about repairs of MacBook Air M1, 14-inch MacBook Pro, Apple Watch Series 8 41 mm and iPad Mini, highlighting the speed of service, communication during the process and the clarity of the published prices.

Customer profile and complementary services

Alongside repair, the company offers a device recycling service and a specific iPad repair line for schools. It also provides repair status tracking and a procedure for requesting warranty-covered repairs.

Location and contact

23 Whitechapel Road, London, E1 1DU · Phone: 020 8064 2362 · Email: info@fixmybrokenscreen.co.uk