Dog-urns.co.uk

Personalised Dog Urns and Memorial Keepsakes

Dog-urns.co.uk is an online store dedicated to making personalised dog urns and commemorative items. The site is owned and operated by CUSTOMSKY LTD, a company registered in the United Kingdom, and is part of an international group of companies. The business focuses on pieces designed for people who have lost a pet: urns, engraved items and small keepsakes to keep close.

Urns and Memorials Catalogue

The catalogue is organised by size and material. By capacity, it distinguishes between small urns (0-10 kg), medium urns (0-20 kg) and large urns (over 20 kg). By material and format, it offers ceramic, wood, stainless steel and resin urns, as well as box urns, indoor urns, outdoor urns, engraved urns and miniature keepsake urns. It also sells necklaces, photo memorial plaques, outdoor grave markers, paw print keepsakes and dog memorial gifts.

Among the featured products shown in the store are a personalised ceramic urn by breed with painted portrait and open eyes design, a 360-degree rotating wooden memorial photo frame with engraved name and dates, a ceramic urn with photo and stainless steel lid, a stainless steel urn with photo in a halo frame, a black wooden box urn with angel icon, a wooden urn with aluminium plate and an outdoor resin grave marker with sleeping angel design. Prices shown in the catalogue start from £7.90 for keepsakes and memorials, £16.90 for memorial gifts, £21.90 for ashes keepsakes and £25.90 for personalised urns.

Personalisation and Working Methods

Personalisation is carried out in our own workshop through engraving, printing and embroidery, choosing the most suitable method for each piece. Names and dates on metal are engraved directly into the material, not applied to the surface, so they remain legible. Where a piece includes a photograph or colour detail, it is printed. The company guarantees that engraved personalisation will remain legible for at least ten years and notes that, in practice, engraving on metal generally remains legible for much longer.

The site offers a real-time preview feature to check how the personalised urn will look before placing an order. Personalisation with a message, name or date is free. Names, dates and short messages are checked letter by letter before engraving begins and, if anything is unclear, the team contacts the customer before assuming an interpretation. Spacing and placement are adjusted individually for each piece.

Production in the Budapest Workshop

The workshop is in Budapest. Every piece is made to order by our own team, in our workshop and using our own equipment, with no mass production and no order passed to a third party. The company describes its team as small and works on each item individually, with a check before packing. Orders are packed carefully and discreetly. If something is not correct, the company offers to remake the piece, a process that, it says, is usually resolved in days rather than weeks.

Sizes, Shipping and Returns

The store publishes a guide to choosing the right urn size. As a rule of thumb, it recommends allowing 16.4 mL of space per 0.45 kg of your dog's weight (1 cubic inch per 1 lb). For example, a 4.5 kg dog would need an urn of about 164 mL and a 32 kg dog around 1.15 L. Size is determined by the dog's pre-cremation body weight, although if you already have the ashes it advises going by volume, which usually represents between 3% and 5% of body weight. If in doubt, it recommends choosing a slightly larger size, especially if you want to include items such as a collar or tag.

Shipping is free from £66 and orders are dispatched within 48 hours. Every personalised piece is shipped from the Budapest workshop. Most orders to Europe and the UK arrive within 5-7 days of purchase; to other destinations, the usual time is 7-10 days. Delivery is made by the national postal service of the destination country. The company accepts returns within 90 days and maintains your statutory consumer rights. Engravings come with a 90-day guarantee: if the engraving fades or gets damaged, it will be re-engraved free of charge.

Customer Service

Location and Contact

85 Great Portland Street, First Floor, London, W1W 7LT, United Kingdom