MyTaxe

MyTaxe: taxi and minicab comparison and booking in the UK

MyTaxe is an online platform specialising in taxi fare comparison and booking transport services in the UK. The company presents itself as a digital marketplace where users can get instant quotes from local providers and book journeys, with coverage in London and other British cities. Its offering includes airport transfers, seaport transport, executive hire, group transport, and railway station transfers.

Transport services and coverage

The platform allows you to compare taxi and minicab prices for one-way, return, or multi-stop journeys. Featured services include transfers to airports such as Heathrow, Gatwick, Stansted, Luton, Southend, London City, Oxford, Cambridge, Birmingham, Bristol, Bath, Bournemouth, and Brighton. It also covers seaports such as New Haven and others, and offers long-distance taxi service within the UK.

MyTaxe states that its fares are calculated based on taxi class and miles travelled, using the shortest routes to offer competitive prices. The company claims that its fares are fixed with no hidden charges, and that its cab partners offer prices up to 35% cheaper than black cabs. It also offers a flat 5% discount on its website.

Booking and customer service

MyTaxe offers a 'Meet and Greet' option upon request, which includes welcoming the passenger in the arrivals hall with a sign bearing their name. For airport pickups, 30 minutes of free waiting time is included and no additional charges apply for flight delays, with flight progress monitored to adjust the pickup.

Fleet and travel experience

The platform works with a variety of vehicle types to suit passengers' needs, including options with air conditioning and capacity according to the number of passengers and luggage. Drivers are described as professional and experienced in dealing with customers. The company has over five years of experience in airport transfers.

MyTaxe also mentions that its vehicles are sanitised and clean, and that public health guidelines regarding COVID-19 are followed, recommending social distancing and the use of masks during journeys.

Customer reviews

The website includes several customer testimonials highlighting punctuality, value for money, and ease of booking. Some users mention that the drivers were friendly and that the service was efficient. The company states that its customers gave it a 4/5 rating on Google.

Frequently asked questions

Among the issues addressed by the company are payment methods (credit card or cash), the possibility of obtaining discounts, the advisability of booking in advance, making multiple stops (with variable fares), 24-hour operation, the exclusion of 'meet and greet' from the arrival cost, fixed pricing with no hidden charges, COVID-19 measures, and tips not being included in the quoted price.

Location and contact

Phone: 02034758974 · Email: info@mytaxe.uk · Hours: 24/7