Exact Delivery

British courier specialising in furniture and bulky items

Exact Delivery is a UK courier company focused on moving furniture, single items and full van loads. Founded in 2019 and family-run, it is registered in England and Wales and operates from London. Its offering is built around collection and delivery between two postcodes, with a flat rate for more than 1200 towns across mainland UK.

Online booking in three steps

The booking process is designed to be completed without phone calls. The customer enters the collection and delivery postcodes, and the system verifies coverage instantly. They then select the items to be moved from a fixed list — sofas, fridges, mattresses, wardrobes, boxes, bikes, TVs and desks — and get the price. Payment is made via Stripe and the company sends a tracking link. Next-day collection is available in most covered postcodes.

What can be sent and at what price

Most services are for single items, such as a sofa bought at a second-hand market, a wardrobe that won't fit in a car or an appliance for a house move. For full moves, the customer can add as many items as needed and request a combined quote. The published catalogue shows indicative rates from:

• Sofas and sofa beds: from £45
• Fridges and freezers: from £50
• Mattresses: from £35
• Wardrobes: from £55
• Boxes (per 5): from £25
• Bikes: from £30
• TVs (boxed): from £40
• Other items or bespoke services: custom quote

Coverage and operations

The company covers more than 1200 towns across mainland UK with a flat rate, including areas of London and other metropolitan areas such as Manchester, Birmingham, Leeds, Liverpool, Sheffield, Bristol, Cardiff, Newcastle, Coventry, Oxford, Reading, Brighton, Bournemouth, Southampton, Portsmouth, Cambridge and Norwich. Next-day collection is available in all listed postcodes. The operation is carried out by a two-person crew.

Customer reviews

On Trustpilot, Exact Delivery holds a rating of 4.7 out of 5 based on 200 reviews. Comments highlight communication throughout the process, punctuality, the friendly attitude of the drivers and value for money. Several reviews mention the team's ability to carry furniture up to flats and assemble pieces, as well as the care taken with fragile or heavy objects, such as a piano or a treadmill. Some opinions note occasional issues, such as date changes without prior notice or late time slots.

Informative content

The site includes a blog with guides on furniture transport. Published articles include one on how to move a wardrobe without damaging it, another on the cheapest way to send a large parcel and a specific guide for transporting antique and fragile furniture. These contents cover handling methods, costs and criteria for choosing a courier.

Location and contact

Phone: 0738 062 8478 · Email: hello@exact.delivery