Extra Space Self Storage

Extra Space Self Storage: self storage rental in London and Birmingham

Extra Space Self Storage is a British storage company operating four self storage facilities across North London and Birmingham. The company presents itself as an operator with over 40 years of experience in the sector and targets both individuals and businesses needing extra space on a one-off or long-term basis.

Types of storage and uses

The service range covers personal storage and business storage, with solutions designed for short and long stays. Among the uses the company expressly mentions are furniture storage, moving house, student storage and office equipment storage. It also covers storage of stock or furniture for businesses, including those operating online.

The company also offers crate hire and a physical store with packing and storage essentials to protect and organise belongings.

Unit sizes and booking process

The website includes an indicative guide to storage unit sizes, with examples ranging from 16 sq ft — comparable to a double wardrobe and sufficient for the contents of a small van — up to 200 sq ft, designed for the contents of a four to five bedroom house. In between, units of 35, 50 and 75 sq ft are described, associated with medium sheds, Transit vans and Luton vans respectively.

The process described by the company begins with choosing the most convenient location, continues with selecting the size and requesting a quote, and requires a reservation with a refundable £10 deposit to secure the unit. According to the website information, the customer can change size when visiting the store.

Security and access conditions

The facilities have 24-hour CCTV surveillance, individual alarms in each unit and logging of all access activity. The site has several entry barriers that are passed using unique codes for staff and customers, and each unit has its own access code. The company states that units are humidity-controlled and temperature-monitored, and that access is available seven days a week.

Promotions and referral programme

The site advertised a 50% discount on rent for the first two months, along with free removals, subject to conditions. The company also describes a referral programme whereby the customer and the referred person each receive £25, as a gift card or storage credit, when the new customer takes out a unit.

Presence and customer service

Extra Space Self Storage operates across North London, with locations in Cricklewood and Kilburn, and Birmingham, with facilities in Kings Heath and Solihull. The company highlights a local service and an experienced team that advises on choosing the right size and storage needs, and offers a customer service phone line and an online quote tool to request prices.

Locations and premises

Cricklewood location: 303-305 Cricklewood Broadway, London NW2 6PG

Kilburn location: 15 Kingsgate Place, Kilburn, London NW6 4TA

Kings Heath location: Warstock Road, Kings Heath, Birmingham B14 4ST

Solihull location: 16 Highlands Road, Solihull, Birmingham B90 4ND