Private Parking Solutions London Ltd

Private Parking Solutions London Ltd: control and management of private car parks in the United Kingdom

Private Parking Solutions (London) Ltd is a British company dedicated to the management and control of car parks on private land and off-street parking. Its activity revolves around surveillance, the issuing of parking charge notices and the processing of payments and appeals, with a service portfolio ranging from self-ticketing to total parking management.

Car park control services

The company offers a set of solutions to regulate the use of spaces on private properties. Among the services it details are:

• Self Ticketing Service.
• Warden Patrol.
• Pay & Display System.
• Total Parking Management.
• Car park camera control with HD technology - ANPR.

The system is presented as flexible to adapt to different types of business. The company mentions that some establishments reserve a fixed parking time for customers, others limit it to employees or permit holders. Among the environments it targets are bars, restaurants, pubs, shops and office blocks, and it notes that the solution is applicable to car parks of any size.

Issuing of parking charge notices and payment

The company issues Parking Charge Notices (PCN) to vehicles parked without authorisation or without a permit, obstructively, on yellow lines or without displaying a valid tax disc. The amount indicated for a fine is £100, reduced to £60 if paid within the first 14 days from its issue.

Payment can be made online by credit or debit card, entering the parking charge notice reference and the vehicle registration. The company also offers the possibility of submitting an appeal: anyone who considers that the notice was issued incorrectly must do so within 28 days following the date of issue, and can download a PDF appeal form.

Legal framework and membership of the British Parking Association

Private Parking Solutions (London) Ltd is a member of the British Parking Association (BPA) and forms part of its Approved Operator Scheme (AOS). The BPA carries out independent visits to the company's facilities to monitor its practices. As a member of the AOS, the company can access the DVLA database to obtain the details of the registered keeper of vehicles and pursue unpaid parking tickets, always in accordance with the BPA code of practice.

The company explains that its system is based on signage stating that, by parking on the land, the driver accepts a contract; if there is no valid permit in the vehicle, the conditions are breached and liability for the ticket is incurred under contract and trespass law.

Likewise, the company details the framework of the Protection of Freedom Act 2012 (POFA 2012), whose Schedule 4 regulates the recovery of parking charge notices issued on private land. The act introduces keeper liability for the first time on private land, provided that an independent adjudication service is offered to drivers. The contract is established between the driver and the car park operator; if the identity of the driver is unknown, the registered keeper must provide the name and address of the driver. If the keeper refuses or ignores the requirement, after 28 days have passed, they become liable for the charge and can be pursued for payment.

2012 regulatory change and new ticket system

The company notes that on 1 October 2012 a new law on clamping and towing on private land came into force, which prohibited the use of wheel clamps and towing. In response, Private Parking Solutions (London) Ltd introduced a new ticket system that allows parking charge notices to be issued to vehicles parked without authorisation. The company states that it provides all signage and parking permits free of charge.

Track record in recovering unpaid charges

Private Parking Solutions (London) Ltd states that it has an excellent track record for enforcing unpaid parking ticket charges via the courts.

Premises and locations

Main premises: 43 Berkeley Square, Mayfair, London W1J 5FJ · Phone: +44 (0) 1895713136

Postal premises: PO Box 1115, West Drayton UB8 9XD, United Kingdom