GlowSpark

GlowSpark, online home cleaning in London

GlowSpark is a London-based home cleaning platform that connects homeowners with vetted cleaners. Booking is done entirely online: users enter their postcode, choose the hours and frequency of the service and select a date and time without the need for phone calls. The company operates as a trading name of Flubr Ltd (company 17288974), while the cleaning services are organised by Portmund Logistics Ltd (company 17201469).

Residential and commercial services

The main activity is home cleaning, available as a one-off, weekly or fortnightly service. The services included cover the kitchen (dishes, microwave and appliance exteriors), the bedroom (making the bed and folding laundry), the bathroom (toilet, sink, shower, mirrors and towels) and, in every room, organising, dusting and vacuuming. Customers must provide their own cleaning products and equipment: vacuum cleaner, mop and bucket, multi-surface, kitchen and bathroom cleaners, cloths, sponges, scourers, rubber gloves and bin bags. Not included are moving heavy items, outdoor work, carpet cleaning, mould or infestation removal, deep stain removal, cleaning of pet messes, cleaning of blinds or areas outside normal reach.

The company also handles commercial jobs for offices, shops, gyms, salons and communal buildings in south and east London.

Airbnb and short-let cleaning

GlowSpark offers a specific turnaround service between checkouts and check-ins for short-term rentals, holiday homes and serviced apartments in London. The service includes stripping and making up beds with fresh linen, resetting bathrooms and kitchen, restocking consumables and recording the cleaner's arrival at the property. Pricing is calculated by the hour: a studio or one-bedroom flat costs £38, compared with the £80-£120 flat fee charged by an agency; a two-bedroom, £57 (compared with £110-£160); and a three-bedroom, £76 (compared with £150-£220).

Rates and GlowSpark Plus membership

The standard rate is £19 per hour, with no membership fee, and allows booking one-off, weekly or fortnightly services. New customers can access a first-clean offer with the first hour at £9 on a three-hour booking. There is also a subscription called GlowSpark Plus, at £9.99 per month, which adds priority booking, same-cleaner preference, free reschedules, free cancellation up to one hour before the clean, exclusive member offers and a rate of £16 per hour. Free reschedules apply up to six hours before the clean. The full price is shown before confirming the booking.

How the service works and guarantees

The process is structured in three steps: the customer describes their home and desired frequency, books online choosing a date and time, and a vetted cleaner takes care of the work. The platform allows keeping the same cleaner for every visit whenever possible. All professionals pass an ID check and are reviewed before accepting jobs. The cleaner's arrival is recorded. The company states its support for the UK National Minimum Wage and says that cleaners receive fair pay for every job.

Referral programme

The referral programme allows inviting friends via a personal link. When the friend signs up, books their first cleans and reaches four hours of service, the customer who invited them receives one free hour of cleaning, credited automatically at the end of their next booking. There is no limit on the number of friends you can invite and a reward is granted for each referred friend.

Coverage in London

The company serves homes and businesses in west, east and south London. Covered areas include Hounslow, Heston, Ealing, Richmond, Chiswick, Brentford, Staines-upon-Thames, Sunbury-on-Thames, Hayes, Southall, Uxbridge, Isleworth, Twickenham, Teddington, Heathrow and Slough, in the west; Poplar, Tower Hamlets, Isle of Dogs, Stratford, Ilford, Barking, Romford, Walthamstow, Leyton, Leytonstone, Wanstead and Woodford, in the east; and Southwark, Deptford, Lewisham, Catford and Bromley, in the south. The team also signs up customers door to door in London, with the same prices and vetted cleaners as on the website.

Location and contact

20 Wenlock Road, London, N1 7GU · Email: hello@glowspark.co.uk · Hours: Service available seven days a week