Houst

Houst: full-service short-term rental management in 27 cities

Houst is a company specialising in short- and mid-term rental management, also known as Airbnb management. With a presence in 27 cities, it offers a complete service covering everything from the creation and optimisation of listings to guest communication and property maintenance. The company presents itself as a solution for owners who want to delegate the day-to-day tasks of holiday letting and maximise their income.

Listing and booking management services

The company handles publishing the property on multiple platforms, creating the listing, professional photography and price optimisation. According to its website, it uses a dynamic pricing strategy called OccuMax® which, it claims, can increase earnings by up to 30%. It also manages guest vetting, check-in, the supply of linen and toiletries, and maintains 24-hour communication with guests.

Property management and maintenance

Houst offers cleaning and property maintenance services, as well as specific insurance for rental properties. Cleaners upload photos of every clean and send a property condition report after guests check out. The company also provides management software that allows owners to monitor performance, the calendar, income and maintenance tasks from a centralised dashboard.

Client profile and business model

The service is aimed at homeowners, landlords, multi-property owners and property investors. Houst operates on a commission model starting at 12% of rental income, which varies depending on the type of property and its location. The company offers a free estimate and an initial no-cost consultation to assess the potential of each property.

International presence and activity data

Houst manages properties in 27 cities across countries such as the United Kingdom, Ireland, France, Portugal, the United Arab Emirates, South Africa, Australia and New Zealand. Among the cities mentioned are London, Manchester, Dublin, Paris, Lisbon, Dubai, Cape Town, Sydney and Auckland, among others. The company states it has managed more than 11,650 properties, 2.3 million nights, 580,000 check-ins and has generated more than £230 million in revenue for owners. Its average occupancy rate is 86.2% and it has a rating of 4.7 out of 5 from hosts.

Technology platform and owner experience

The company has developed its own platform that centralises property management. Through it, owners can check the status of the property, income, ratings, the booking calendar and cleaning and maintenance tasks. The company also offers a partnership programme for other property managers, with revenue forecasting services, IT support and training.

Location and contact

68 Hanbury St, London, GB · Phone: +44 20 4525 7274 · Email: info@houst.com · Hours: Mo-Fr 09:00-18:00