MBR Property Management

MBR Property Management: residential lettings and property management in London

MBR Property Management is a residential lettings company operating in London and the South East of England. It presents itself as an independent agency serving landlords with a personalised service, aimed at ensuring their properties are looked after to a high standard. The firm states that its difference from other letting agencies lies in offering a hands-on service at a competitive price without compromising on quality or professionalism.

Services for landlords

The company's activity is organised into three areas: residential lettings, property management and property maintenance. For landlords, the agency offers a free rental valuation and a tenant find service, as well as flexible property management. The company recognises that each landlord has their own needs and therefore offers two options: an introduction-only service and a flexible property management service.

The site indicated that full management costs 12% including VAT (10% plus VAT), while tenant find is 7% including VAT. The agency states it is protected by ARLA Propertymark.

Approach to management and maintenance

The company states that it seeks the best tenants in the shortest possible time, with the aim of avoiding void periods for landlords. In terms of maintenance, testimonials on its website mention the rapid resolution of issues at properties and smooth communication with tenants and landlords. The agency also notes that it supports landlords in tenant selection, with thorough reference checks.

Reviews and customer experience

The website shows a rating of 4.8 out of 5 in reviews published since April 2024. Comments highlight the speed of response, attention to detail and the ability to bring a property to market at short notice without sacrificing the desired price. Several clients mention the inclusion of a 3D virtual tour in the listing, professional cleaning and a detailed inventory to facilitate tenants' move-in. Names cited in the reviews include James O'Donnell and Mike, associated with the service and management.

Company details and coverage

MBR and MBR Property Management are trading names of MBR Property Management Ltd, with registration number 09016314. The company operates from London and extends its coverage to the South East of England.

Location and contact

41-43 Chalton Street, London NW1 1JD · Phone: 0203 005 3474 · Email: info@mbrpropertymanagement.co.uk