LuAr Nest

LuAr Nest, letting and property management agency in London

LuAr Nest is a London-based estate agency specialising in lettings and property management for landlords. The company presents itself as "London's most transparent letting agency" and builds its proposition around the absence of hidden fees, lower fees than traditional agencies, and an online dashboard for landlords. According to the information it publishes, its services cover both letting homes and their ongoing management.

Management model and fees

The agency structures its offering into four service levels, with a management fee starting at 6% per month of the rent (pcm) which, according to its calculations, can be up to 40% cheaper than that of traditional agencies, whose range it places between 10% and 15% per month. The company states that it does not apply hidden fees and does not require long-term contracts. Among the services available are tenant sourcing, part management, and full management, the latter with a limited number of monthly slots. The website includes a savings calculator and a comparison against other management models.

Online portal for landlords

The differentiating element the company highlights is its landlord portal, designed to provide visibility over management activity without having to ask for it. The dashboard allows real-time tracking of payments, invoices, and rent statements; managing compliance notices and certificate renewals; centralising maintenance requests with progress tracking and contractor coordination; and keeping tenancy and property documentation organised. The agency assigns each landlord a named account manager.

Tenant sourcing and coverage

To reduce void periods, LuAr Nest advertises its properties on portals such as Rightmove and Zoopla, as well as through its own network of contacts. The company reports an average letting time of approximately 14 days and states that it has more than 500 landlords. Its portfolio of recent properties includes flats and houses in areas such as Sutton (SM1), Herne Hill (SW2), Lee (SE12), Feltham (TW14), and Aspect, with rents in the catalogue shown ranging from £1,450 to £2,600 per month. The agency also publishes informative content about the London rental market.

Accreditations and protection

The company declares five industry accreditations: the Tenancy Deposit Scheme (TDS), Client Money Protection (CMP), the Information Commissioner's Office (ICO), Propertymark, and the Property Redress dispute resolution service. It is also registered with company number 16516102 and is a member of Property Redress. At the time of analysis, its Trustpilot profile showed a score of 4.3 out of 5 based on eight public reviews, which mention the speed of response, the support during the letting process, and the attention given to both landlords and tenants.

Location and contact

14/2E Docklands Business Centre, 10-16 Tiller Road, London E14 8PX · Phone: 020 4572 9499 · Email: info@luarnest.co.uk · Hours: Monday to Friday 9:30 to 19:00; Saturdays 9:30 to 17:00