Garrett Whitelock Estate & Letting Agents

Garrett Whitelock, independent estate agency in SE1 (London)

Garrett Whitelock Estate & Letting Agents is an independent estate agency founded in 2012 by Ben Garrett and Lee Whitelock. Its activity focuses on residential sales, lettings and property management in the SE1 postcode and nearby areas of Central London. The firm presents itself as a local agency, integrated into the SE1 community, which supports owners, buyers, tenants and landlords through every stage of a residential property transaction.

Services for landlords and tenants

The agency structures its offering into four main areas: services for sellers, services for buyers, services for landlords and services for tenants. It also offers property management and monthly billing. In the management section, the company undertakes to actively care for its clients' property assets, while the monthly billing service collects rent from tenants, transfers it to the landlord and issues clear monthly statements to keep finances organised.

For landlords, the agency has a referral programme: if a client recommends someone who wants to let their property and that person successfully instructs their services, Garrett Whitelock pays £500 to the referrer. The company also publishes informative guides for buyers and tenants, aimed at simplifying the buying or renting process in SE1 and the surrounding areas.

Geographic coverage: SE1 neighbourhoods and surroundings

The agency operates in south-east and central London, with a declared presence in the following neighbourhoods and areas: Borough, Elephant & Castle, Lower Marsh, The Cut, Canada Water, Bermondsey, Shad Thames, Vauxhall, Surrey Quays, Wapping, Waterloo, London Bridge and Rotherhithe. This coverage corresponds to the area of operation that the company details on its website.

Results and managed portfolio

According to data published by the agency itself, since 2012 tenancy agreements have been started on a continuous basis and it currently maintains a portfolio of residential properties under management. The company also declares a success rate in selling properties that other agents had failed to sell, as well as a percentage of offers successfully managed through to exchange of contracts. These figures appear on its page as performance indicators, without the source detailing the calculation methodology.

Featured properties in portfolio

The catalogue of featured properties that the agency displayed at the time of the analysis included properties in different areas of SE1 and SE17, with prices ranging from £315,000 to £1,750,000. Among the addresses are Beckway Street (SE17), New Concordia Wharf (SE1), Burnell Walk (SE1), Cornwall Road (SE1), Long Lane (SE1), Surrey Square (SE17), Taper Building (SE1), Tanners Yard (SE1), River Court (SE1) and Shalford House (SE1). This is a sample of the type of homes managed, covering flats and apartments with one to four bedrooms.

Office and customer service

The agency operates from its office on Tower Bridge Road, in the borough of Southwark. The team, according to testimonials collected on the website, maintains direct contact and resolves management issues quickly. The company has a published privacy policy, cookies and terms and conditions, as well as an internal complaints procedure.

Location and contact

164 Tower Bridge Road, London SE1 3FG · Phone: 020 7407 4586 · Email: info@garrettwhitelock.co.uk