PrimeFix Group

Leak detection and technical trades for London and the surrounding counties

PrimeFix Group brings together several technical trades under one team for homes and commercial premises: leak detection, plumbing and drainage, heating and gas, and electrical. The company states it operates in Greater London and the surrounding counties, with 24-hour emergency cover and a commitment to respond within one or two hours. Its presentation stresses that work is carried out by its own technicians, not subcontractors.

Non-invasive leak detection with insurance report

The detection service uses thermal imaging, acoustic equipment and tracer gas, with the aim of locating the leak without damaging finishes. It is divided into water leak detection in homes, detection in commercial properties and gas leak detection. The company notes that it issues reports accepted by insurers, an aspect several customers mention in their reviews when handling claims.

Plumbing, drainage and heating

The plumbing work covers both emergencies and scheduled jobs: burst pipes, leaking taps and full system replacements. For drainage, it offers CCTV camera inspections, high-pressure jetting and emergency unblocking for homes and commercial premises. The heating and gas area is handled by Gas Safe registered engineers and includes boiler installation, fault repair, servicing and installation of complete central heating systems.

Electrical and portfolio clients

The electricians are NICEIC approved and carry out fault finding, repairs, rewiring, EICR certificates and installations in domestic and commercial settings. In addition, the company offers a dedicated service line for landlords, HMO owners, managing agents and commercial operators, with compliance reports, portfolio rates and a dedicated account manager.

Rates and billing

The company states that every quote is confirmed in writing before work begins and that it does not charge a call-out fee. Repair work is billed at a fixed price for the first hour and, after that, in half-hour increments; the price list indicated hourly rates from £95 plus VAT. Installations, such as boilers or heating systems, are quoted at a fixed price after a free survey. Materials are charged at trade cost plus a 30% markup and are itemised on the invoice. The company says it does not apply surcharges for parking, fuel, ULEZ or the Congestion Charge, and offers discounted rates to clients with multiple properties.

Coverage and technical team

The stated working area covers all Greater London boroughs, inside and outside the M25, plus Essex, Kent, Surrey, Berkshire, Buckinghamshire, Hertfordshire, Bedfordshire and nearby towns. The website presents three technicians with their qualifications: a plumbing and heating specialist with over nine years' experience, Gas Safe registration, NVQ Level 3 and ACS CCN1, CENWAT and G3 certifications for unvented hot water; a plumber with over fifteen years and NVQ Level 2; and an electrician with over twenty-five years, NVQ Levels 2 and 3, inspection and testing qualification and PAT testing.

Location and contact

Phone: 0208 108 0400 · Email: info@primefixgroup.uk