Signature Pharmacy

Signature Pharmacy, online pharmacy with prescription delivery in the UK

Signature Pharmacy operates as a UK-registered online pharmacy and focuses on dispensing and delivering NHS and private prescriptions to your door. The company presents itself as a confidential service, with qualified staff, that aims to eliminate queues at traditional pharmacies and make it easier for patients to access medication prescribed by public system doctors, private doctors, or telemedicine services.

Delivery is made to any UK address chosen by the patient, with next-day delivery nationwide seven days a week via tracked shipping services. In selected London postcodes, the company also offers same-day delivery. The delivery service is free in all cases.

Prescription services

The pharmacy handles three main prescription routes:

• NHS prescriptions, including repeat medication.
• Private prescriptions.
• Prescriptions issued through telemedicine services.

It also serves clinicians looking for a partner for prescription dispensing and delivery, extending its activity beyond the end patient.

Ordering and delivery process

The procedure described by the company consists of four steps. It begins when the pharmacy receives the digital prescription, sent by the patient or their NHS or private doctor. The pharmacy team then processes the prescription and sends the patient a secure link by email and SMS. Through that link, delivery details are entered and any applicable prescription fees are paid, working similarly to a standard online checkout. Finally, the order is sent via confidential, tracked delivery services.

Responsible pharmacist and registration

The pharmacy identifies Reece Samani as superintendent pharmacist and lists GPhC registration number 2211395. The business operates under the trading name Signature Pharmacy, owned by Signature Healthcare Services Limited.

Two locations in London

The company operates from two locations in London: one in the west of the city, at Concord Business Centre, and another in the northwest, in Northwood. Telephone support for consultations with a pharmacist and to order NHS repeat medication is provided via 0330 111 0440.

Patient reviews

The company highlights its five-star Trustpilot ratings as backing for its customer care. Among the testimonials on its website, several users mention using the service through their virtual GP, delivery to home or work depending on the patient's convenience, and private medication prices that, in their experience, are lower than those at their local pharmacy. One user reports receiving an antibiotics order within two hours after requesting it at 9:00.

Locations and premises

West London location: Unit 9, Concord Business Centre, Concord Road, London, W3 0TJ

North West London location: 6 The Marlins, Northwood, HA6 3NP