ProCare Pharmacy

ProCare Pharmacy: NHS community pharmacies in north-west London

ProCare Pharmacy is a small group of independent NHS community pharmacies serving the people of Harrow and London. The company presents itself as a family-run business dedicated to dispensing medicines and providing patient-centred healthcare services. Its activity is regulated by the General Pharmaceutical Council (GPHC) and it has a superintendent pharmacist who is also an independent prescriber.

Pharmacy and health services

The pharmacy offers a full range of NHS and private services. These include the dispensing of one-off and repeat prescriptions, private prescriptions and the Pharmacy First service, which allows patients to receive treatment from a pharmacist without booking a GP appointment for conditions such as ear infections, impetigo, infected insect bites, shingles, sinusitis, throat infections and UTIs in women.

Free blood pressure checks are also available as an NHS consultation, in which the pharmacist advises on healthy lifestyle changes. The contraception service allows patients to resolve queries, obtain repeat prescriptions or start treatment with contraceptive pills. The pharmacy has blood and urine tests to detect a range of conditions.

Vaccination and travel clinic

ProCare Pharmacy administers flu and COVID-19 vaccines, both as part of the NHS and privately. The travel clinic offers a range of vaccination services for destinations in Africa, Antarctica, Asia, Australia & Pacific, the Caribbean, Central America, Europe, the Middle East, North America and South America. Available vaccines include cholera, diphtheria, hepatitis A, hepatitis B, Japanese encephalitis, meningitis A, C, W and Y, polio, rabies, shingles, tetanus, tick-borne encephalitis, typhoid and yellow fever, as well as malaria prophylaxis.

Prescription collection and delivery service

The company provides 24-hour prescription collection through an automated dispensing machine available at its premises. It also offers a free NHS prescription collection and delivery service. The Pillcare programme packs medication into labelled pouches and delivers it to the patient's home, simplifying the daily routine. The online shop allows customers to purchase over 8,000 products, from mosquito nets to nicotine patches, with prices available exclusively online and home delivery.

Structure and locations

ProCare Pharmacy operates under the company Sheav Chem Limited, with registration number 05400807. The main pharmacy is in Colindale, in north-west London, and the group has a branch in Belmont Circle and another in Harrow. The Colindale and Hendon site also houses the travel clinic. The company maintains a branches page to check the specific opening hours of each one, as they may vary.

Mobile app and order management

Customers can manage their prescriptions through the Healthera app, selecting ProCare Pharmacy, or via the website. The platform allows users to store products securely, set reminders so they never run out of medication and place orders from any device. The pharmacy also offers a chat service with the pharmacist to answer queries.

Customer recognition

Published reviews highlight the team's care, the speed of administering private COVID and flu vaccinations, and the pharmacists' availability to help with repeat prescriptions. Customers mention the good value for money compared with large chains.

Branches and locations

Colindale & Hendon Travel Clinic: 11 Sheaveshill Parade, Sheaveshill Avenue, Colindale London NW9 6RS

Belmont Circle branch: Phone: 0208 907 2720