Jumbo Parking

Jumbo Parking: independent car park next to Heathrow Airport

Jumbo Parking is a family-run car parking company located 15 to 20 minutes from Heathrow Airport in London. It presents itself as Heathrow's largest independent parking facility and operates outside the ULEZ zone, allowing drivers to avoid the emissions charge. The company does not appear on price comparison sites and directs its bookings through its own website.

Parking services

The offering is organised into several options designed for different travel needs:

• Park and ride: the user leaves the vehicle on site and uses a free transport service to the terminal.
• Long stay: designed for extended trips, with 24-hour surveillance via more than 20 cameras and the option to keep the keys at no extra cost.
• Short stay: hourly rates for brief journeys or pick-ups, with barrier-controlled access.
• Park and stay: combines parking with overnight stays at nearby hotels, with parking included.
• Park and fly: secure parking with flexible booking options for worry-free travel.

Transfers and how it works

The transfer service is free and covers Heathrow Terminals 2, 3, 4 and 5. Shuttle vehicles operate every 15 or 20 minutes, seven days a week, and the journey to the terminal usually takes 15 to 20 minutes, depending on the terminal and traffic. The process is summarised in three steps: park the vehicle in the secure compound, take the free transport and arrive at the selected terminal.

Security and surveillance

The site has 24-hour CCTV surveillance, more than 20 monitored cameras, security barriers, lighting and perimeter fencing. The company offers the option to keep the vehicle keys at no additional charge. It has designated spaces for disabled customers, located near the transport pick-up points.

Booking and cancellation policy

Bookings are managed directly through the website. The company states that bookings can be cancelled or modified up to 48 hours before the scheduled arrival. For larger vehicles, such as vans, a supplement applies and advance notice is required if more than six large suitcases are being carried, in order to assign a suitable transfer vehicle. The shuttle service can also drop the customer at a nearby hotel at no additional cost, provided this is communicated at the time of booking.

Rates and price comparison

The website shows a price comparison table for stays of 3, 5, 7, 8, 10, 12, 14, 21 and 30 days. According to that data, Jumbo Parking's price for 7 days is £48.00, compared with £117.30 for the official Heathrow parking and £60.00 for comparison sites, representing savings of £69.30 and £12.00 respectively. For 30 days, the stated rate is £107.50, with savings of £207.70 compared with the official option and £23.50 compared with comparison sites. The company attributes these prices to the absence of intermediary commissions and a tight profit margin.

Customer reviews

The site reports an average score of 4.3 out of 5 based on 1,509 reviews. Comments highlight value for money, punctuality of transfers, ease of the booking process and the security of the site. Some users mention waits at pick-ups and drop-offs, as well as the flexibility shown when returns are delayed or there are issues with luggage.

Location and contact

Phone: 0207 871 7795 · Email: bookings@jumboparking.co.uk