Scope

Scope, the disability equality charity in England and Wales

Scope describes itself as the disability equality charity in England and Wales. Its work combines campaigning to transform attitudes, tackle injustice and inspire action with creating opportunities and providing information and support that empowers disabled people.

The organisation is registered as a charity in England and Wales (208231) and in Scotland (SC053490), and operates in Northern Ireland. It is a company limited by guarantee, registered in England and Wales with company number 00520866. Its registered office is at Here East Press Centre, 14 East Bay Lane, London, E15 2GW.

Advice, support and free helpline

Scope provides practical information and support through various channels. Its free disability helpline is open Monday to Saturday, 10am to 5pm, and allows you to speak to an adviser by phone, live chat or email. The organisation describes this service as free, independent and impartial for disability-related issues.

In addition, the organisation has a Supporter Care service for enquiries from those who support the organisation financially or in other ways.

Employment support services

Scope has employment support services that help people find the most suitable option for their situation. These include Learn at Scope, an online learning platform to improve job searching, CV writing and interview skills. The organisation also offers a jobs board open to everyone who uses its employment support services, helping employers access more disabled talent.

The Support to Work service is mentioned in testimonials from people who have received guidance to overcome workplace barriers.

Energy support and specific support networks

Scope provides telephone advice on energy and water for disabled people and their households through its Disability Energy Support service. It also runs the Cerebral Palsy (CP) Network, a network to find information, support and socialise around cerebral palsy.

The organisation has a community hub in Leeds (Leeds Community Hub) and an online community, a forum where people can get advice, information and talk to others with similar experiences.

Campaigns, research and advocacy

Scope runs campaigns to transform attitudes to disability and tackle injustice. Its ten-year strategy, An Equal Future, sets out the goals the organisation wants to achieve in that period, and its research and policy work informs its campaigns. The organisation publishes an annual report; the one for the year ended March 2025 is the Annual Report 2024 to 2025.

Among the data it uses to highlight inequality are the following: 72% of disabled people experienced negative attitudes in the last five years; life costs an average of £1,095 more a month when you're disabled; and disabled people are almost twice as likely to fall out of work.

Charity shops, events and ways to get involved

The organisation runs charity shops where you can find bargains or donate items you no longer need. It says that just one bag of donated items can help fund a call to its helpline. Scope also organises fundraising events and offers ways to get involved such as becoming a member, partnering with the organisation, volunteering, joining the research panel or donating.

The site also showed a 20% discount promotion on first purchase and an Autumn Jackpot Draw with entries from £1 and a £4,000 prize.

Community, stories and organisational structure

Scope presents itself as part of a broad movement of disabled people, allies, organisations and businesses, and notes that one in four people in the UK is disabled. The organisation celebrates Disability Pride Month every July and has ambassadors, a leadership team and a Board of Trustees that sets its strategy and manages the organisation.

The organisation shares real-life stories, such as those of Adeshola, Maria and Bryony, who describe workplace barriers, difficulties staying in work and the value of the online community. Scope is a member of the Disability Charities Consortium and has safeguarding, equality, diversity and inclusion policies, as well as brand guidelines.

Location and contact

Here East Press Centre, 14 East Bay Lane, London, E15 2GW