Wrong Fuel Rescue

Wrong Fuel Rescue, mobile fuel drain in London and surrounding areas

Wrong Fuel Rescue is an independent company specialising in resolving misfuelling incidents. Its activity focuses exclusively on draining and conditioning the fuel system when the wrong fuel has been put into the tank. It operates from its base at 2 Royston Avenue, Chingford (London E4 9DF) and serves all 32 London boroughs, the whole area inside the M25, Essex and Sussex.

The service operates 24 hours a day, 365 days a year, with mobile units distributed across the capital to reduce arrival times. The company states that its technicians are qualified and insured, and that they have mobile drain equipment that allows the complete intervention to be carried out at the vehicle's location, with no need for towing or taking it to a garage.

Types of misfuelling handled

The service catalogue covers the main combinations of fuels and fluids that can contaminate the tank:

• Petrol in diesel: this is the most common mistake. The company drains the contaminated fuel, flushes the system and refuels at the roadside to protect the fuel pump and injectors.
• Diesel in petrol: less damaging than the previous case, but it causes smoke, misfires and engine cut-outs. The tank is drained, the system is flushed and the spark plugs are cleaned on the spot.
• AdBlue removal: the presence of AdBlue in the fuel tank is treated as a critical emergency. The tank is drained, every trace of urea solution is removed from the system and it is disposed of as hazardous waste.
• Screen wash in the AdBlue tank.
• Diesel in the AdBlue tank.
• Coolant in the AdBlue tank.
• Emergency fuel drain.
• Fleet services.

Procedure

The company describes a three-step process. First, the customer must call the 24/7 emergency line and provide their location and vehicle type; a fixed price is agreed on that same call. Then a technician travels to the location with a mobile drain unit, with no need for towing. Finally, the tank is drained, the system is flushed, clean fuel is added and the engine is checked to make sure it starts before the intervention is completed.

The company recommends not starting the engine or turning on the ignition after misfuelling, as that activates the fuel pump and spreads the wrong fuel through the system. If the vehicle has already been started, it states that it flushes the fuel lines and filter to reduce the risk of damage to the pump and injectors.

Vehicles and service conditions

The service covers cars, vans, light commercial vehicles, trucks, motorcycles and hybrids. The company points out that prices are set over the phone depending on the vehicle and location, with no hidden extras, and that there is no need to be a member of any motoring association or to subscribe to anything. Payment can be made at the roadside with cash, debit or credit card and Apple Pay.

Contaminated fuel and AdBlue waste are managed as hazardous waste in accordance with UK regulations. The company states that its technicians hold the SPA/PIA safety passport and are fully insured for mobile fuel drain work.

Coverage and response times

The company declares that it covers all London boroughs and the area inside the M25, as well as Essex and Sussex. Among the areas it expressly mentions are Camden, Westminster, Croydon, Greenwich, Hackney, Hammersmith, Islington, Kensington, Lambeth, Southwark and Wandsworth. Technicians are distributed across the capital, which allows, according to the company, an arrival in 30-60 minutes both day and night. To confirm the arrival time, it asks for the customer's postcode during the call.

Company profile

Wrong Fuel Rescue presents itself as an independent specialist operating exclusively in the field of misfuelling. Its proposition is based on intervention at the location, no towing, the price fixed before dispatch and continuous availability. The company states that most roadside drains are completed within 30-45 minutes of the technician's arrival, depending on the vehicle and the amount of fuel in the tank, and that most customers are back on the road in about an hour including travel time.

Location and contact

2 Royston Avenue, Chingford, London E4 9DF, UK · Phone: 07393 440 255 · Email: wrongfuelrescueuk@gmail.com · Hours: 24 hours a day, 7 days a week, 365 days a year