Age UK Trading Incontinence

Age UK Trading Incontinence: incontinence products for charitable causes

Age UK Trading Incontinence is an online store specialising in incontinence products, aimed at people over 50 and those who need daily protection. The trading brand Age UK Trading belongs to AgeCo Ltd, a company owned by Age UK, and the profits are donated to the charity; according to the website itself, more than £14 million has been donated in the last five years.

Products are supplied through Vivactive Ltd, which appears as the store's supplier. The parent company, AgeCo Limited, is a trading subsidiary of Age UK, a registered charity with number 1128267.

Incontinence product catalogue

The store organises its range into several main categories:

• Disposable Pull Up Pants
• Pads & Fixation Pants, with subcategories for large pads, small pads, belted pads, absorbency boosters and incontinence liners
• Disposable adult nappies and waterproof pant covers
• Bed and chair protection: disposable and washable bed pads, mattress protectors, waterproof mattresses, duvet and pillow protectors
• Personal care and cleaning: wet and dry wipes, disposal bags and bins, disposable gloves, hygiene and skin care products
• Toileting aids: bed pans, portable urinals and accessories, urinary sheaths and funnels, keys for disabled toilets
• Washable pants and waterproof pant covers

There are specific sections for men and women, with products adapted to each case: disposable incontinence pants, pads in different sizes, adult nappies, washable pants, fixation pants and portable urinals.

Available brands

The catalogue includes products from the brands Age UK Trading, Vivactive, TENA, Attends, iD, Abena, Always, MoliCare, Lille Healthcare and Depend.

Featured products

Among the best-selling items shown by the store are Age Co Total Care Maxi pants in sizes Large, Medium and XL, with 2300 ml capacity and 14 units per pack; Vivactive Maxi Medium pants of 2200 ml in a 10 pack; Vivactive Night Ultimate Medium pants of 2500 ml in a 10 pack; Age Co Total Care Bed Pads Maxi of 60x90 cm and 2100 ml in a 25 pack; Age Co All in one wet wipes in a 50 pack; Age Co Total Care Women's Pads Maxi Plus of 1000 ml in a 30 pack; and TENA Discreet Protect+ Maxi Night of 914 ml in a 6 pack. Most of these products are VAT exempt.

Customer service and services

The store offers a telephone customer service and has sections for frequently asked questions, support guides and advice on urinary leaks, as well as information on delivery, price beat guarantee, faulty products and returns. It also has a subscription and save programme, and allows you to manage orders and user accounts.

Corporate information

Age UK Trading Incontinence is a trading name of AgeCo Limited, a company with registered office at One America Square, 17 Crosswall, London EC3N 2LB, registered in England and Wales with number 03156159. AgeCo Limited is a trading subsidiary of Age UK, a registered charity with number 1128267. Products are supplied by Vivactive Limited, with registered office at Vivactive House, 3 Hollinswood Court, Stafford Park 1, Telford TF3 3DE, registered in England and Wales with number 05917821 and VAT number 204490631.

Location and contact

Phone: 0800 046 1501