Deed Poll Department

Deed Poll Department: changing your name without a solicitor in the UK

Deed Poll Department is a private, independent provider that prepares unenrolled deed polls for self-declared name changes throughout the UK. The company presents itself as an alternative without a solicitor or court: the process is carried out entirely through a secure online form and, according to its own description, does not require consulting a solicitor.

The service allows you to change any part or all of your name: forename, surname or both, add or remove names, adjust spellings or rearrange existing names. The company states that its documents are recognised by institutions such as HM Passport Office, DVLA, HMRC, banks, schools and other UK government offices.

Services and published fees

The site's catalogue includes three main products, with prices shown in pounds sterling:

• Adult Deed Poll Service — £22.50. Includes unenrolled deed poll, board-backed envelope, deed poll execution guide, UK recognition and shipping with Royal Mail tracking.
• Child Deed Poll Service — £22.50. With the same features as the adult service.
• Name Change Kit — £29.99. Includes personalised cover letters and necessary forms with instructions to notify the change to organisations such as DVLA, HMRC, Land Registry, Companies House and Council Tax. The site marks it as "coming soon".

Application process and timescales

The procedure is divided into three steps: online application, receipt of documents and signing before witnesses. The company states that the form takes about 5 to 10 minutes to complete and that, once completed, the user receives a confirmation email before dispatch. Documents are sent in a board-backed envelope with Royal Mail tracking.

Regarding timescales, the site states that orders placed before 1 pm are dispatched the same day and can arrive from 9:00 am the next morning via the fastest postal service. The company describes this shipping as less than 24 hours.

Institutional recognition and nature of the service

Deed Poll Department emphasises that its unenrolled deed polls are accepted by UK institutions such as HM Passport Office, DVLA, HMRC, banks, schools, doctors, utilities, Land Registry and bank cards. The company expressly defines itself as a private, independent service, not affiliated with any government agency.

Guides on changing your name

The site publishes informative content on various situations: changing your name after marriage, after divorce, on a British passport, for transgender people, for children with parental consent requirements, changing your surname in the UK, changing your name as a widow, on a driving licence, age requirements, changing your middle name and changing your name while separated. It also covers the role of witnesses in a deed poll.

Customer service and office

The company offers UK-based customer support by phone, email and WhatsApp. It has an office on the fourth floor of Silverstream House, 45 Fitzroy Street, Fitzrovia, London, W1T 6EB, with office hours Monday to Friday from 9:00 to 17:00. According to the site, emails sent directly to the support address are answered within 24 hours, while queries submitted via the form receive a response within five working days.

Location and contact

Office 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, London, W1T 6EB · Phone: 0330 133 4852 · Email: support@deedpolldepartment.co.uk