Harrison & James

Harrison & James, handmade jewelry closing down due to retirement

Harrison & James is a handmade jewelry shop that, after 46 years in business, has decided to close its doors due to the retirement of its owners. The company openly states this on its online store: each piece is handmade with hand-selected materials, and the catalog is presented as a collection of timeless designs intended to be kept for years.

The company recounts that its story began with the first ring John made for Marie, and thanks the customers who entrusted them with meaningful moments over these decades. That personal, family-history character is the core of its public presentation.

Catalog: rings, necklaces, bracelets, and earrings

The shop is organized into several product categories, including rings, earrings, necklaces, bracelets, and matching sets. The catalog also includes specific sections by material or gemstone, such as emerald, pearls, ruby, sapphire, and vintage-style pieces, as well as a men's rings section.

Among the items the website showed at the time of review are the Gold Sapphire Halo Ring, the Ellis Gold Bracelet Set, the Antique Gold Flower Ring, the Clara Signature Solitaire Ring, the Silver Sapphire Halo Ring, the Gold Square Solitaire Ring, the Gold Cushion Solitaire Ring, and the Silver Sapphire Heart Chain Bracelet. The site indicated a total of 142 products available.

Closing-down sale: pieces at no cost

As part of the closing process, the company announces a clearance promotion in which items are offered at no cost, with the customer covering only shipping costs. The shop's communication states that they would rather give away the remaining pieces than store them, and the crossed-out prices of the listed products reflect 100% discounts off their original price, with reference amounts ranging from 120 to 165 pounds sterling depending on the item.

This is catalog information subject to the natural evolution of a clearance sale: availability depends on remaining stock.

Guarantees and purchase terms

The company offers a 30-day money-back guarantee, which according to its own description is used by fewer than 1% of customers. It also declares a lifetime warranty on the color of its jewelry, stating that the pieces do not lose color over time.

Regarding shipping, the shop indicates that orders placed before 11:00 PM are dispatched the same day, and that orders placed today are shipped the next day.

Customer service and hours

The company handles inquiries every day of the week, both about products and about orders. Its service hours are Monday to Friday from 8:00 AM to 6:00 PM and Saturdays and Sundays from 10:00 AM to 4:00 PM. The company states that it aims to respond within 24 hours and tries to do so as quickly as possible.

Corporate details and location

The shop operates under the legal name JPD Retail Limited, with company number 17032684 and registered office address at 71-75 Shelton Street, Covent Garden, London, United Kingdom, postcode WC2H 9JQ. The shop's primary currency is the pound sterling (GBP £), with the option to view prices in other currencies such as the Australian dollar, Canadian dollar, euro, New Zealand dollar, Singapore dollar, South African rand, Swiss franc, and US dollar.

The site includes an age verification notice to access its content, restricted to those 18 and over.

Location and contact

71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ · Email: info@harrisonandjames.com · Hours: Monday- Friday: 8AM-6PM Saturday and Sunday: 10AM-4PM