thisbank

thisbank, digital banking with a 150-year heritage

thisbank is the trading name of This Bank Ltd., a British banking institution that presents itself as a digital alternative with an inherited 150-year track record in the financial sector. Its origins date back to the founding of the Westmoreland Building Society by a missionary, an organisation that over time became the JN Group and in 2025 gave way to this new chapter under the thisbank brand. The entity operates with authorisation from the Prudential Regulation Authority and is regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Savings products

thisbank's main offering focuses on savings accounts. The range includes the Triple Access Savings Account, the Easy Access Savings Account and the Fixed Term Savings Account. The Triple Access Savings Account is advertised with a variable rate of 4.20% gross / 4.28% AER, with a minimum deposit of £1,000. The entity also offers users a savings calculator.

Easy access accounts allow customers to withdraw their money whenever they need it. In fixed term accounts, the rate is locked in from the start and withdrawals are not permitted during the fixed period, except during the 14-calendar-day cancellation period from opening or in exceptional circumstances set out in the specific terms and conditions. Interest on fixed term accounts is calculated daily and paid annually and at maturity; on easy access accounts, interest accrues daily and is reflected monthly in the account.

Account requirements and how they work

UK residents aged 18 or over who have a UK mobile phone, an email address and a UK bank account can open a savings account. The entity only offers sole accounts, so it is not possible to open a joint account. Management is designed with a digital-first approach: the savings app is available for download on the App Store and Google Play, and allows users to open fixed deposits and manage savings options from their phone.

Financing through partners

thisbank does not lend directly to customers; instead, it works with more than a hundred partners in the sector to facilitate financing for projects such as home improvements, unexpected expenses — including medical procedures — or the installation of electric vehicle charging points. The model consists of the entity paying the partner and the customer repaying the amount to thisbank over time.

Scale and activity

The entity reports more than 65,000 customers, of whom more than 20,000 are savings customers and more than 45,000 are lending customers. Deposits exceed £600 million and the balance sheet amounts to £1 billion. Eligible deposits are protected by the Financial Services Compensation Scheme (FSCS). The company states that its team has more than 1,500 years of collective experience and that it works with more than a hundred established retail partners.

Social and community commitment

The company notes that its employees serve on charity boards and have been recognised by more than ten organisations, and that it collaborates with national cancer charities, mental health foundations and government officials, among others.

Location and contact

City Bridge House, 57 Southwark Street, London, SE1 1RU