Proactive Networking Ltd

Proactive Networking Ltd: IT outsourcing for SMEs and education in the UK

Proactive Networking Ltd is a British information technology services company that presents itself as a single point of contact for all its clients' computing needs. Founded in 2003, it targets small and medium-sized businesses and the education sector, and operates both in the UK and internationally. Its proposition is based on bringing to SMEs an IT outsourcing model that, according to the company, until now was only available to large enterprises.

The firm states twenty years of experience in on-premises and cloud-based solutions, and structures its offering around the expertise of its consultants. Its stated goal is to make the client's IT infrastructure resilient, reliable and secure, so that they can focus on their core business.

Managed IT services and systems architecture

Proactive Networking Ltd's service catalogue covers the comprehensive management of technological infrastructure and its design. Among the services it details are:

• Managed IT services.
• External contract management.
• Co-location, replication and virtualisation.
• Network and security architecture and design.
• Computer system design.
• Disaster recovery planning and recovery.
• Data compliance (GDPR).
• Cyber security.

The company presents itself as a single point of contact for these areas, so that the client does not have to coordinate multiple suppliers.

Business continuity, cloud and regulatory compliance

Business continuity and the cloud are two key pillars of its offering. The company markets cloud solutions under the name ProNet Cloud and Exchange hosting services, as well as continuity plans that seek to guarantee the operability of systems in the event of incidents. In the area of compliance, it offers specific support for adaptation to the General Data Protection Regulation (GDPR).

Proactive Networking Ltd is a member of the Information Commissioner's Office (ICO) with registration reference Z2882882 and states that it meets the standards of this body, the UK's independent authority responsible for data protection and for overseeing public bodies in this area. The company also displays an ICO Cyber certificate.

Solutions for the education sector

The education sector appears as one of the company's target audiences, marketing technology and services aimed at educational institutions. The firm combines this specialisation with its general IT support and outsourcing activity for businesses.

Out-of-hours support and assistance

The company distinguishes between the general support channel and the one intended for customers without a support contract or for enquiries outside normal hours. The support number is 0333 939 0056, while for out-of-hours assistance or customers without a support contract it provides the numbers 0906 754 0002 and 0905 364 0000. The company's registered office is at 77-79 Station Road, Chingford, London, E4 7BU, United Kingdom. Its company registration number is 4951057 and it has Ofcom reference 142313.

Location and contact

77 - 79 Station Road, Chingford, London, E4 7BU, United Kingdom