JunksAway

JunksAway: waste and junk removal in the South East of England

JunksAway is a waste and junk removal company operating in the UK under the registered name JUNKSAWAY LTD. Its activity focuses on collecting all kinds of unwanted items and materials, with same-day service and coverage across London, Essex, Hertfordshire and Surrey, according to the company itself. The company presents itself as an agile alternative focused on communication with the customer, with fast quotes and no upfront payment.

Removal and clearance services

JunksAway's service catalogue covers a wide range of removal and clearance needs. Among the services the company details are:

• Rubbish clearance.
• Furniture removal.
• House clearance.
• Office clearance.
• Garden waste removal.
• Builders waste removal.
• Probate clearance.
• Garage, loft and shed clearance.
• End of tenancy clearance.
• Wait & load service.
• Commercial waste removal.
• Jet washing.

The company handles both single-item collections and large commercial clearances, according to its own description.

How the service works

The booking process described by JunksAway begins with sending photos and your postcode via an online form or WhatsApp. Based on that information, the team provides a fixed quote within minutes, with no need for home visits or long waits. Once the quote is accepted, the collection is scheduled. Payment is made only after the work is completed and the customer is satisfied. The company states that it does not require upfront payment and offers the option to defer payment for up to 30 days through Klarna, with prior approval before collection. It also accepts Apple Pay, credit or debit card, bank transfer (BACS) and cash.

During the service, JunksAway states that it keeps the customer informed with regular updates and an arrival notice at least 30 minutes in advance. If the customer wishes to add items on the day of collection, the company asks to be notified in advance so it can update the quote and ensure there is enough space in the vehicle; if there is not enough space, an additional collection can be scheduled.

Licences, insurance and waste management

JunksAway is registered as a waste carrier licensed by the Environment Agency with number CBDU573238. The company is also SafeContractor approved and holds a £10 million public liability insurance policy. After each collection, it provides a digital Waste Transfer Note (WTN) confirming that the waste has been handled by an authorised carrier in accordance with regulations, and includes a receipt. The company states that ethical disposal and recycling are a priority in its operations.

Coverage and base of operations

JunksAway's office is in London. From there it serves London, Essex, Hertfordshire and Surrey, and considers other areas upon request. The company states that it carries out daily collections in London with a team of five office staff and more than 40 licensed drivers.

Track record and recognition

JunksAway was founded in February 2025 by a father who, after a bad personal experience with another waste removal company, decided to create a service focused on communication, reliability and customer care. According to the data the company publishes, since its launch it has completed more than 5,000 jobs and maintains a 100% completion record. In its first year, it was recognised as one of the top ten house clearance companies in the UK on Trustpilot, according to the company itself. At the time of the analysis, its Trustpilot profile showed 305 reviews and its Google profile 411 reviews.

Customer profile and value proposition

The company serves both individuals who need to dispose of bulky items or clear a property and commercial clients with office or construction waste. Its proposition is based on fast quoting, no upfront payment, same-day collection and documented waste management. JunksAway acknowledges that it is not always the cheapest option, but maintains that it offers one of the best waste removal experiences available, according to its own presentation.

Location and contact

Phone: 020 3051 5122 · Email: info@junksaway.co.uk