Royal Cleaning

Royal Cleaning: professional end of tenancy cleaning in London

Royal Cleaning is a London-based cleaning company that serves all 33 boroughs of the British capital and more than 280 neighbourhoods. Its main activity is end of tenancy cleaning, a service designed to pass the checkout inspection carried out by letting agents and landlords. The company presents itself as a trusted option for tenants, landlords, letting agencies and property managers.

Cleaning services

Royal Cleaning's catalogue includes several types of professional cleaning:

• End of tenancy cleaning: a 72-point deep clean covering all rooms, kitchens, bathrooms and bedrooms, tailored to letting agency standards. It is the company's flagship service and is backed by a 48-hour re-clean guarantee.
• Deep cleaning: an intensive clean for properties that need more than ordinary maintenance, suitable for spring cleans, pre-move-in preparation or homes that have not had a professional clean in a while.
• After builders cleaning: a comprehensive clean for recently refurbished properties, designed for landlords between tenancies, new homeowners or any space that needs a reset after a renovation.
• Carpet steam cleaning: hot-water extraction to remove deep stains, odours and allergens.
• Oven cleaning: a specific degreasing and cleaning service for ovens and extractor hoods.

Booking process and guarantees

The process starts with a quote request in which the customer provides the property size, type of clean and preferred date. The company provides a fixed quote in seconds, with no hourly rates or hidden charges. Once confirmed, a DBS-checked and insured team arrives with professional equipment and works until the job is done, not by the hour. If the result does not satisfy the customer, Royal Cleaning returns within 48 hours to fix it at no extra cost; this 48-hour re-clean guarantee specifically covers end of tenancy cleans.

Coverage and availability

The company operates in all London boroughs and more than 280 neighbourhoods, including areas in the north (Camden, Islington, Haringey, Barnet, Enfield), east (Hackney, Tower Hamlets, Newham, Redbridge, Barking & Dagenham), south (Lambeth, Southwark, Lewisham, Greenwich, Croydon) and west (Hammersmith & Fulham, Ealing, Hounslow, Wandsworth, Richmond). It offers same-day and next-day availability across the city, aimed at urgent moves.

Team and experience

Royal Cleaning states that it has been cleaning properties in London for more than ten years, since 2014. All team members are DBS checked, professionally trained and insured; the company does not subcontract these services. Teams arrive with professional-grade products, steam cleaners and specialist tools, so the customer does not need to provide anything.

Client profile

The company serves tenants, landlords, letting agencies and property managers. Letting agencies that the company mentions as clients or partners include Foxtons, Knight Frank, Savills, Strutt & Parker, KFH, Marsh & Parsons, Dexters, Winkworth, Chestertons, Hamptons, Douglas & Gordon, John D Wood, Haart, Barnard Marcus and Bairstow Eves. The company reports more than 890 Trustpilot reviews and an average rating of 4.5 out of 5.

Contact and opening hours

The company handles enquiries by phone, email and WhatsApp, and offers a contact form on its website. Telephone opening hours are Monday to Saturday from 8:00 to 18:00. General business hours are Monday to Friday from 8:00 to 23:00, Saturdays from 8:00 to 23:00 and Sundays from 9:00 to 20:00. The stated response times are: immediate by phone, under 30 minutes by WhatsApp, under 2 hours by email and under 15 minutes for online quotes.

127 Fishguard Way, London E16 2RU · Phone: 020 8050 2865 · Email: info@royal-cleaning.co.uk