eMop

eMop: domestic and commercial cleaning in London

eMop is a cleaning company based in London that provides domestic and commercial services through an online booking platform. The company operates in the UK capital and other cities across the United Kingdom, and allows customers to book one-off or regular cleans with pay-as-you-go.

Cleaning services offered

eMop's catalogue includes a wide variety of cleaning services, all available from a base rate of £17 per hour, according to information published on its website. Options include:

• Regular domestic cleaning (weekly or at a frequency chosen by the customer).
• Deep cleaning of homes.
• Office cleaning, with adaptable visits even several days a week.
• End of tenancy cleaning, aimed at tenants leaving a property and designed to meet landlords' requirements.
• Carpet cleaning, which includes prior removal of loose dirt and treatment of discoloured areas.
• Upholstery cleaning, with specialised products for stains and odour removal.
• Same-day cleaning, with the possibility of booking four hours in advance.
• Kitchen deep cleaning.
• Rug cleaning.
• Move in cleaning.
• Bathroom cleaning.
• Mattress cleaning.
• Spring cleaning.

How the service works

The booking process is entirely online. The customer enters their postcode, selects the type of cleaning, chooses a time, indicates the rooms to get an estimated price, adds additional services if desired, and specifies the level of dirt in the property. The estimated amount is held in the customer's bank account and is only charged after the session is completed, based on the actual time worked. Bookings can be managed through the personal account on the website or via the eMop mobile app.

Coverage areas

eMop operates in London and its surroundings, with a presence in neighbourhoods such as Central London, North London, South London, West London, East London, Watford, Greenwich, Croydon, Kensington & Chelsea, Bromley, Islington, Wimbledon, Barking, Kingston, Fulham, Richmond, Clapham, Romford, Ealing, Walthamstow, Battersea, and Canary Wharf. In addition, the company serves other cities in the United Kingdom: Edinburgh, Birmingham, Manchester, St Albans, Glasgow, Leeds, Bradford, and Liverpool.

Audience and applications

eMop's services are aimed at both individuals and businesses. Office cleaning is tailored to the needs of workspaces, and end of tenancy cleaning is designed for tenants and landlords who need to comply with the terms of a tenancy agreement. The company also offers the possibility of booking one-off or regular cleans, with the flexibility to choose the frequency and duration of visits.

Team and training

The platform has a team of professional cleaners. Some of them, as stated on the site, have years of experience in the sector and highlight the training received and the work flexibility offered by the company. eMop also allows cleaners to manage their availability and accept jobs through the app.

Ratings and reputation

At the time of data extraction, the site showed a score of 4.1 out of 5 based on 1004 reviews, with testimonials highlighting the ease of the booking process, the professionalism of the cleaners, and the quality of the service. The company also advertises a reclean guarantee and offers a cashback programme of up to £150 for customers, as well as a £10 discount promo code (BLACKFRIDAY) valid until 28 November, according to information on the site.

Location and contact

Phone: 020 4538 2373 · Email: support@emop.world · Hours: Open 24 hours, 7 days a week