London Chair Repairs

Office and ergonomic chair repair in London

London Chair Repairs is an independent office and ergonomic chair repair service that works on-site at the customer's premises in London. The company presents itself as a specialist in brands such as Herman Miller (Aeron, Mirra), Humanscale, Steelcase, Eames and HAG Capisco, and clarifies that it is not affiliated with or endorsed by any chair manufacturer.

Its approach focuses on repairing rather than replacing: they point out that a premium chair comparable to an Aeron can cost over £1,000, so a specific fault does not justify discarding the chair. They offer free, no-obligation quotes, and most repairs are completed in a single visit at the customer's office.

What they repair

The service catalogue covers the components that commonly fail on a task chair:

• Gas lift: replacement of the worn cylinder with one suited to the chair and the user, so the seat holds its height.
• Castors and wheels: replacement with the correct type for the floor (soft wheels for hard floors, harder ones for carpet).
• Tilt and recline mechanisms: strip-down, re-greasing or replacement when the mechanism clunks, seizes or free-falls.
• Armrests: repair or replacement of cracked yokes, worn pads and sagging height adjusters.
• Mesh, upholstery and padding: re-tensioning or replacement of sagging or split Pellicle mesh, patching torn fabric and replacing flattened foam.
• Full chair service: strip-down, cleaning, re-greasing and re-torquing of all moving parts, with final adjustment to the person who uses it.

Mesh work and full mechanism rebuilds are carried out in the workshop and returned finished. The company removes the replaced components.

How it works

The process starts with a description of the fault or sending a photo. From there, the likely repair is identified and a clear quote is issued covering parts, labour and the visit, with no obligation and no callout fee. The repair is carried out at the customer's office or in the workshop for more complex jobs, usually in a single visit. If a chair is not worth repairing, they will say so.

Services for businesses and office managers

For offices with ten or more chairs, the company carries out a free audit: it checks every chair, determines which are worth repairing and which are not, and quotes for the whole lot in one go. It also offers maintenance contracts, home visits and chair refurbishment. The company also sells new and refurbished Herman Miller chairs, such as the Mirra 2 or the Embody, and buys used chairs.

Company details

London Chair Repairs is a trading name of Kays Remastered Ltd, registered in England and Wales with company number 14555574. Its registered office is 128 City Road, London, EC1V 2NX.

Location and contact

128 City Road, London, EC1V 2NX