Bunch

Bunch: unified household utility management in the UK

Bunch is a British service specialising in managing utility bills in shared environments. Its approach consists of setting up household services, managing suppliers on the customer's behalf and combining all payments into a single monthly bill, so the user does not have to coordinate each contract and each charge separately.

The company presents itself as a solution for those looking to simplify their household finances, and targets three specific profiles: homeowners, renters and students.

Services by type of user

The service adapts to the customer's profile, although it maintains a common base: the company takes care of setting up the utilities and managing the relationship with the suppliers.

• Renters: Bunch sets up the services, manages the suppliers and centralises everything in a single place from which the user manages and sets up their regular monthly payment.
• Homeowners: in addition to setup and supplier management, the company arranges an automatic monthly payment with fixed energy tariffs.
• Students: the service is designed for households with multiple occupants; Bunch sets up the services, manages the suppliers and splits the bills equally between the user and their housemates.

How the service works

The process described by the company is structured in four steps. First, the customer chooses a pre-defined package or creates their own if none suits their needs. Then, Bunch takes care of setting up the household services and managing the suppliers. Next, the user logs into their account and sets up their payment details. Finally, if they want to split the amount with their housemates, they can add them to the account by providing their email address; those paying solo can skip this step.

Activity indicators

The website includes a results section with counters for households served, hours saved per year and the monthly bill amount. At the time of scanning, those values appeared without a figure, so it is not possible to capture a specific numerical data point.

Customer service and institutional presence

The company maintains a help centre for enquiries and offers support by email and phone. Its registered address is Gable House, 239 Regents Park Road, London N3 3LF.

Location and contact

Gable House 239 Regents Park Road London N3 3LF · Phone: 0333 358 3377 · Email: support@the-bunch.co.uk