Elmtree Luxury Pet Hotel

Elmtree Luxury Pet Hotel: luxury boarding for dogs and cats in North London

Elmtree Luxury Pet Hotel presents itself as a modern concept in animal accommodation, combining boarding, doggy day care and care services across several locations in and around North London. The company describes its facilities as a pet hotel, with gardens, suites and leisure areas including an indoor gym and grooming spa, staffed by a team that, according to its own website, is on site 24 hours a day, seven days a week.

The main site, identified as the Head Office, is located at Hilly Fields Country Park in Enfield (London). The company states it is a member of the UK Kennel & Cattery Association and The Pet Industry Federation, and its operating licences are linked to Enfield and Broxbourne councils.

Accommodation and care services

Elmtree's service range covers various types of stay and care for companion animals:

• Luxury dog boarding, presented as accommodation with a home-from-home atmosphere for dogs.
• Luxury cat boarding, aimed at those seeking a quality facility for cats.
• Doggy day care in a purpose-built centre located at Theobalds Park Estate, North London.
• Grooming parlour and spa, with grooming and beauty care services.
• Training and education.
• Chauffeured pick-up and delivery using vehicles equipped and designed with the comfort and safety of animals in mind.

Facilities and suite equipment

The website details a range of features designed for guest comfort: separate leisure and sleeping areas, underfloor heating that keeps temperatures warm in winter and cool in summer, a fully equipped indoor gym and woodland/forest walks. An online webcam monitoring service is also offered in the kennels, allowing the animal to be watched remotely.

Network of locations

Elmtree operates from several sites, including the Luxury Pet Hotel in Enfield, the Canine Country Club, the Canine Retreat, Coleman Green and Bullscross Ride. The company states that its team is trained and qualified, and that it adapts care to the individual needs of each animal. The licensees are listed as Mr Ray Fawehimi and Mr Thomas Pipkin.

Customer recognition

The website itself reports an average rating of 4.7 from 205 Google reviews, with testimonials mentioning adaptation to each dog's needs, regular communication with owners through photos and updates, the in-room camera service and the taxi transfer for pick-up and delivery of animals. The company recommends booking in advance, especially during holiday periods.

Locations and premises

Luxury Pet Hotel site: Elmtree Luxury Pet Hotel, 8 Cooks Hole Road, London, EN2 0UD

Canine Country Club site: EN2 9DY

Canine Retreat site: EN9 3QF

Coleman Green site: AL4 8ET

Bullscross Ride site: EN7 5HS