Tenantviews

Tenantviews: tenant referencing for the UK rental market

Tenantviews is an online platform aimed at letting agents and landlords in the UK who need to assess prospective tenants before signing a tenancy agreement. The company presents itself as a pre-tenancy management solution that combines affordability checks, regulatory compliance and rent guarantee protection in a single digital environment.

The service is structured around three areas: tenant referencing, compliance in the referencing process and rent guarantee protection. The company states that its platform helps reduce agents' administrative workload and shorten tenant approval times.

Tenant referencing

Tenantviews' core module carries out checks designed to confirm the candidate's identity and reliability. The checks offered by the platform include:

• Identity verification through advanced checks.
• Background checks.
• Instant credit reports integrated with major credit agencies.
• Employment and income verification.
• Validation of rental history and previous landlord references.

The process is described in four steps: the agent enters the tenant's name and email address; the platform returns instant identity, credit and background results; the user reviews detailed reports; and finally the records are stored securely.

Compliance in tenant referencing

The company offers a specific module to manage the legal obligations associated with renting in the UK. This service includes Right to Rent checks, with collection of share codes and eligibility verification; screening against politically exposed person (PEP) and sanctions lists; and document fraud detection, including identification of fake documents or identities. The platform also allows users to create and manage tenancy agreements and store the documentation generated.

Rent guarantee protection

Tenantviews offers a legally backed rent guarantee. According to the company, if the tenant defaults on payment, the landlord continues to receive the rent. This service is presented as a way to protect the income of landlords and agents.

Stated benefits for agents, landlords and tenants

The platform describes different advantages depending on the user profile. For letting agents, the company highlights saving administrative time per reference, reducing human error and compliance risks, the ability to complete references in minutes rather than days, and more transparent communication with the client. For landlords, it mentions shorter void periods, AI-assisted risk assessment, a complete digital audit trail for compliance and selection of verified tenants. For tenants, it points to a seamless referencing process, faster move-ins and transparent processing.

Company background and approach

Tenantviews states that it was born from the personal experience of its founder, who went through the tenant referencing process several times as both a tenant and a guarantor. That experience led to the creation of a platform focused on simplifying rental sector procedures through technology. The company declares design principles such as simplicity, built-in compliance, development based on real feedback from agents and tenants, clear dashboards and reports, responsive support and continuous improvement.

Support and customer service

The company offers customer support by email and phone, and states that support is available 24 hours a day, 7 days a week. The website also announces a help centre and an affordability calculator, although at the time of analysis these appeared as coming soon.

Corporate details

Tenantviews operates from London and its website states company number 15209231 and ICO registration number ZB815688. The company serves letting agents across the UK.

Location and contact

Phone: 0203 576 5250 · Email: hello@tenantviews.co.uk · Hours: 24/7 support