Oculak

Oculak, online store for home and fashion in London

Oculak is a family-run online store based in London. Its catalogue brings together outdoor living items, home decor, garden accessories, fashion, heated clothing, and watches. The company presents itself as a business dedicated to selecting products that enhance everyday life, with a focus on quality, reliability, and customer service.

Catalogue categories and products

The store organises its offering into several categories: Outdoor Living, Home Decor, Garden Accessories, Fashion, Heated Clothing, and Watches. Among the featured products shown in the catalogue are a classic blazer and pants set, an autumn and winter terry crew neck sweatshirt, an asymmetric draped top, and a cotton ruffle set. The prices shown on the site range from £34.90 to £122.95, with discounts applied to higher regular prices.

Returns policy and guarantee

Oculak states that if a customer is not satisfied with their purchase, it offers a hassle-free full money-back guarantee during the first 30 days. The company states that customer satisfaction is its priority and that it seeks to make the shopping experience a positive one.

Customer service and contact

Customer service is available Monday to Friday, from 9:00 to 17:00 (GMT). The company notes that its support team usually replies to emails within 24 hours. Customers can get in touch by email at contact@oculak.co.uk, by phone on +44 7577 306264, or through a contact form on the website. The postal address shown is 10 Great Marlborough St, London W1F 7JL.

Shipping and promotions

The store offers free shipping and a 10% discount on the first order using the code "EXTRA10" at checkout. These conditions appear as current promotions at the time of visiting the site.

Accepted payment methods

Oculak accepts American Express, Diners Club, Discover, Google Pay, JCB, Mastercard, and Visa. The store's platform is managed with Shopify.

Location and contact

10 Great Marlborough St London London W1F 7JL · Phone: +44 7577 306264 · Email: contact@oculak.co.uk