Vintage Claims Management

Vintage Claims Management: vehicle claims management in London

Vintage Claims Management is the trading name of Vintage Car Hire Ltd, a London-based company that handles claims arising from traffic accidents in which the client is not at fault. The firm states it has over a decade of experience focused exclusively on credit hire, repairs, storage and vehicle recovery.

Services for drivers after an accident

The business is structured around four areas that the company presents separately:

• Credit hire: provision of replacement vehicles equivalent to the damaged one, using the formula the company describes as "like to like".
• Repairs: garage service for cars, trucks and SUVs, aimed at resolving the repair in a single visit.
• Storage: safekeeping of the vehicle while the claim is being processed.
• Recovery: transport and recovery of the accident-damaged vehicle.

The company states that it offers these services to vehicle owners and that its team is experienced in handling a wide variety of claims.

Claims handling conditions

Vintage Claims Management states that the initial consultation is free for all types of claims and that it operates on a "no win, no fee" basis: the client pays nothing upfront and assumes no financial risk if the claim is unsuccessful. The firm says it handles thousands of claims each year and has a network of solicitors and partners to speed up cases. It also states that assistance is available 24 hours a day through a team distributed nationwide.

Customer service and approach

The company describes its service as professional but with a personal and friendly touch, and maintains that each claim is handled individually. Among its priorities, it states achieving the maximum possible compensation for the client and maintaining constant communication throughout the process. The website includes customer testimonials mentioning repeated vehicle hires over several years, recovery claims handled without issues, and repair claims with follow-up by phone and message.

Company and contact details

The company operates as Vintage Car Hire Ltd, with the trading name Vintage Claims Management, and its address is 47-49 Park Royal Road, London NW10 7LQ. The published opening hours are Monday to Friday 9:00 to 18:00 and Saturday 9:00 to 14:00, closed on Sundays; outside these hours, 24-hour assistance is announced via mobile phone.

47-49 Park Royal Road, London. NW10 7LQ · Phone: (020) 4515 2802 · Email: info@vamgltd.co.uk