UK Best Van Buyer

UK Best Van Buyer: buying used commercial vans in the UK

UK Best Van Buyer is a family-run company dedicated to buying used commercial vans in the UK. It presents itself as an independent team of commercial vehicle remarketing specialists with over 30 years' experience in buying vehicles, and notes that its team has 25 years of specific experience in buying and selling commercial vehicles. The company operating under this brand is MAD Vehicle Remarketing Limited, with company number 12855374 and VAT number 379480841.

Manual, no-obligation valuation

The service begins by sending in the van's registration to request a free, no-obligation valuation. The company points out that this is not an instant valuation service: all valuations are carried out manually to try to offer the best possible price. As part of the process, it requests photographs of the vehicle in order to assess the correct model and find out its condition before collection. Once the request has been received, the valuation offer is sent by email and SMS.

Free collection and payment before handover

The company describes itself primarily as a collection service: it comes to collect the vehicle at the time and place that suit the customer, regardless of location, and has buyers located all over the UK ready to inspect, value and purchase the vehicle. Payment is made directly into the customer's account before the driver takes the van away. It also offers five drop-off points by appointment for those who prefer to bring the vehicle themselves.

Differences from other vehicle buying services

The company argues that online companies use pricing matrices fed by HPI, a system which, according to its presentation, does not know all the particular details of the vehicle. As a small company without hundreds of employees to pay, it states that it can offer a more accurate valuation for specialist or unique vehicles. It also highlights that it does not use hard-sell techniques and that it aims for a hassle-free process.

Conditions to avoid renegotiations

To make the valuation as accurate as possible, the company asks customers to state all the vehicle's features and all damage upfront. This is intended to avoid uncomfortable renegotiations when the driver comes to collect the van. Among the frequently asked questions it addresses are how the change of ownership is handled with the DVLA, the possibility of settling outstanding finance before collection, the case of having only one key or the absence of the V5 log book.

Drop-off points by appointment

Although the main service is collection from home or work, the company has five drop-off points that require an appointment: Malton (North Yorkshire), Haslingden (Rossendale Valley), Epping (Essex), Haverhill (Suffolk) and Swindon. In the case of Malton, the directions specify looking for Unit D, opposite Howden Kitchens, towards the bottom of the industrial estate, between two fences and next to Cards-x UK.

Registered office and opening hours

The registered office address is 71-75 Shelton Street, Covent Garden, London WC2H 9JQ. The office hours stated are Monday to Friday, 09:00 to 18:00.

Locations and premises

Main location: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ · Hours: Monday to Friday: 09:00 - 18:00

Malton, North Yorkshire location: Unit D, The Warehouse, Showfield Lane Industrial Estate, Malton YO17 6BT

Haslingden, Rossendale Valley location: Ewood Bridge Mill, Manchester Road, Haslingden BB4 6LB

Epping, Essex location: Just Transits LTD, Unit 8, Eppingdene, Ivy Chimneys Road, Epping, Essex CM16 4EL

Swindon location: GS Commercials, Wedgewood Close, Swindon SN2 1DZ