Brayleys Cars

Brayleys Cars, multi-franchise dealer group in England

Brayleys Cars is a multi-franchise dealer group operating showrooms in Hertfordshire, Oxfordshire, Middlesex, Buckinghamshire, Romford, Essex, Surrey, London, Birmingham, Coventry and the Greater Manchester area. Its activity combines the sale of new and used vehicles, vans and motorcycles with an aftersales service offering that supports the customer throughout vehicle ownership.

The company presents itself as one of the UK's leading motor retail groups and links its track record to family values and customer care. Its communication emphasises a personal welcome, individualised advice and technical service quality.

Brands represented

The group states that it represents Honda, Nissan, Kia, Renault, Dacia, Mazda, Suzuki and Hyundai. The website organises its catalogue by brand and model, with specific sections for each of the vehicles it sells.

• Honda: Super N, ZR-V, CR-V, Jazz, HR-V, e:Ny1, Civic and Prelude.
• Nissan: Micra, Leaf, Qashqai, Juke, Ariya and X-Trail.
• Kia: EV2, EV3, EV5, Sportage, Picanto, Xceed, Stonic, K4, Niro, EV4, EV6, EV6 GT, EV9, EV9 GT and Sorento.
• Dacia: Spring, Sandero, Sandero Stepway, Jogger, Duster and Bigster.
• Hyundai: i10, i20, INSTER, BAYON, i30, KONA, IONIQ 5, IONIQ 6, TUCSON, SANTA FE, IONIQ 9 and IONIQ 3.
• Renault: Twingo, 5, 4, Clio, Captur, Megane E-Tech, SYMBIOZ, SCENIC E-TECH, Austral, Rafale and Trafic Passenger.
• Suzuki: Swift, S-Cross, Vitara, Across and e Vitara.

New, used and electric vehicles

The offering is divided into new vehicles, available used stock and a dedicated space for electric mobility. The search tool allows filtering by make, model, body type, fuel, transmission, number of doors, colour, location and age, as well as by cash price or monthly payment. It also includes quick links to hybrids and electrics, SUVs, seven-seaters, automatics, vans and pick-ups, and reduced-price vehicles.

Commercial services include the possibility of buying or reserving the vehicle online and a decision-making tool that guides the user according to vehicle type, body type, fuel and budget. The group also sells motorcycles and commercial vehicles.

Aftersales and support services

Brayleys offers maintenance and servicing, including the possibility of booking an MOT or service appointment. The website also covers the Motability Scheme, aimed at finding the right vehicle for customers with specific mobility needs.

The group buys vehicles and accepts trade-ins as part of payment: the customer can request a free valuation of their car or van and the company undertakes to offer a price for outright purchase or part exchange.

Dealership network

The commercial structure is spread across several areas of England. The website lists Honda, Nissan, Kia, Renault, Dacia, Hyundai, Suzuki and Mazda sales and service points, as well as an authorised Honda repair centre and a Honda motorcycle centre in Romford. The network includes dealerships in locations such as Enfield, Ewell, Hemel Hempstead, Leatherhead, Romford, Ruislip, St Albans, Orpington, Bushey, Hendon, Dunstable, Harpenden, Milton Keynes, Oxford, Thurrock, Welham Green, Altrincham, Birmingham, Coventry, Manchester, Oldham, Rochdale, Stockport, Stourbridge and Wolverhampton, among others.

Customer rating

The site shows a rating of 4.8 out of five stars on Trustpilot, presented as "Excellent".