Bionic

On the fifth floor of 9 Appold Street in the City of London, Bionic works with customers who rarely have a procurement department of their own: small businesses arranging energy, insurance, phone, or financing contracts. The company combines digital tools with advisers who compare offers and help customers arrange them. Bionic does not directly supply every product; it connects businesses with providers on its panel and helps manage the switch.

Energy is one of its best-known services. To start a quote for commercial electricity or gas, the company can begin with a business ZIP code and, with the customer’s permission, look up supply data to prepare options. The business compares offers from different providers, chooses the one that fits its needs, and can leave the switch and later renewal process to Bionic. Recommendations depend on the contract, usage, and terms available at the time.

The insurance section brings together policies for different business activities and risks, including public, employers’, and product liability; commercial combined coverage; equipment; business interruption; and professional indemnity. The team asks about the company and its circumstances before looking for an option from its insurer panel. The selected provider issues the policy, and its limits, exclusions, and price depend on the individual assessment.

For connectivity, Bionic compares broadband, phone lines, voice over IP, and SIM-only mobile plans. The company presents this service as a guided conversation between businesses and telecom providers: an adviser helps translate speed, coverage, calls, and bundles into specific workplace needs. It also offers business financing options such as loans, asset finance, working capital, and commercial mortgages, subject to lender terms.

The company’s history helps explain that approach. Bionic has worked with small businesses since 2007 and adopted its current name in 2018 to reflect an offering that had grown beyond energy. The brand describes its model as a combination of technology and human expertise: an online form streamlines the initial search, while an adviser answers questions and coordinates the contract when a customer decides to move forward.

Comparison does not mean the service is cost-free. For energy contracts, Bionic explains that the commission it receives from the provider is included in the price paid; for standard contracts, it discloses the applicable commission band and lets customers request the exact amount. That information helps a business compare an offer with a direct contract and understand the intermediary’s role.

The London office supports an operation serving businesses across the United Kingdom. Quotes begin online or by phone, and the company assists new customers with energy, insurance, connectivity, and financing. For a shop, office, or service business, Bionic brings those conversations together at a single point of entry, while each contract remains subject to the terms of the relevant provider.