Case Luggage

Case Luggage sells travel goods from a London address associated with luggage retail since 1923. The store at 170 Piccadilly opened as Revelation Piccadilly and is now Case’s flagship. The company later expanded online and added in-person retail at Harrods and Heathrow Airport, where it serves travelers before they board.

The catalog includes cabin and checked suitcases, lightweight cases, underseat luggage, duffel bags, backpacks, briefcases, and accessories. The online store lets customers browse by type, brand, and airline compatibility, a useful distinction for anyone checking dimensions before buying. The range also includes items for organizing, protecting, and using luggage throughout a trip.

Case carries brands such as Samsonite, Tumi, Briggs & Riley, Bric’s, Carl Friedrik, Delsey, Osprey, Peak Design, and Secrid, among others. Selection varies by store and availability, so every collection may not be found at every location. The mix brings together luggage for frequent use, design-led lines, and products suited to both business travel and vacations.

The Piccadilly store lets customers compare sizes, materials, wheels, handles, and interior layouts in person. Staff can help match luggage to a trip and an airline’s rules, and provide information about brand warranties and repairs. Monogramming is available on selected products, while Reserve & Collect lets customers set aside certain online purchases for pickup at a participating store.

The physical network has several locations with different roles. The flagship is at 170 Piccadilly, opposite Burlington Arcade; Case’s travel goods department is on the Lower Ground Floor at Harrods, 87–135 Brompton Road in Knightsbridge. At Heathrow, stores sit airside in Terminals 3, 4, and 5, at units RU3113, RU5023, and RU2058, respectively.

That layout changes which location is most convenient for a purchase. Piccadilly is a dedicated store for comparing luggage before a trip; Harrods places the selection inside its department store, while the Heathrow locations can help with a last-minute need after security. The airport counters require access to the departures area, so they are not the same as a street-accessible shop.

Online sales extend the London retailer’s reach, with delivery and returns subject to the terms for each order, as well as same-day delivery options in London advertised by the company. For customers who want to try a suitcase before choosing, Piccadilly offers a different experience: opening it, rolling it, and comparing capacity and handling with help from staff. The history dating to 1923 now sits alongside a network shaped by online shopping and airport travel.