Top Freeze

Top Freeze, appliance repair and sales in London

Top Freeze is a company based in east London dedicated to the repair, sale and maintenance of domestic appliances. The company presents itself as a comprehensive service bringing all three activities together under one provider, with same-day or next-day appointments and coverage across all London postcodes.

According to its own description, the business began as a family-run company and has grown into a company of more than twenty professionals, including technical engineers, administrative staff and managers. The firm reports over two decades of experience in the sector and attributes to its technical team a combined experience of more than fifty years.

Appliance repair

The main service consists of repairing household appliances. The company states that it works with all brands and models, and handles both one-off breakdowns and scheduled work. Among the appliances it declares it covers are:

• Washing machines
• Tumble dryers
• Washer-dryers
• Dishwashers
• Fridges and freezers
• Integrated appliances
• Hobs and extractors
• Ovens and cookers

The company notes that when it is not clear whether an appliance falls within its scope of work, it is enough to ask by phone, as it is most likely that they do cover it.

Appliance sales

In addition to repair, Top Freeze sells domestic appliances. Its catalogue includes energy-efficient fridges and modern-design ovens, among other products, and the company presents itself as an intermediary to find the right model from recognised brands. The website specifically mentions the SMEG brand in its services section.

Maintenance and other work

The third area of activity is maintenance, which the company describes as a complete service covering plumbing, electrical, heating and various types of interior and exterior repairs, from painting and flooring to roofing and garden care. This line is offered under the name property maintenance.

Clients it serves

Top Freeze targets its services at three main profiles: homeowners looking for a reliable solution for any household breakdown; landlords and estate agents managing rentals who need rapid attention for their tenants; and warranty and insurance providers looking for a repair partner in London. The company expressly mentions the maintenance of several properties within this client portfolio.

Geographic coverage

The company states that it covers all London postcodes and lists a wide range of areas of operation including north, central, northwest, east, west, southeast and southwest London, as well as locations and areas such as Romford, Ilford, Bromley, Croydon, Dartford, Enfield, Harrow, Kingston, Twickenham, Chelmsford, Harlow and Cambridge, with various neighbourhoods of the latter city.

How the service works

The company offers same-day or next-day appointments, or scheduled appointments, and channels requests through a contact form and a phone number. In its presentation it highlights transparent pricing and no surprises, as well as supporting the customer from the first enquiry to the final repair. The testimonials collected on the website itself mention next-day diagnostic visits, parts orders with a follow-up visit included in the cost, and service to rental portfolios.

Location and contact

46 Plashet Rd, London E13 0PU · Phone: 020 8586 7029 · Email: info@topfreeze.co.uk