JFM Management

JFM Management: block and estate management in London and southeast England

JFM Management is a block and estate management company serving homeowner communities in London, Reading and all the Home Counties. Founded in 2015, it presents itself as a managing agent geared towards today's consumer, with a focus on transparency, digital tools and a personalised approach.

Management services

The company specialises in the management of residential and commercial blocks, as well as estates and developments. Services offered include general property administration, coordination of works and repairs, management of contractors and liaison with local authorities. The company provides homeowners with an online portal for each block or estate managed, where relevant property information such as documentation, financial statements and communications is centralised.

Approach and methodology

JFM Management describes its working style as collaborative: it involves the decision-makers of each community in the management to improve the customer experience. The company states it has qualified teams and reporting systems designed to give homeowners greater control over their environment. Its stated mission is "to create the best environment, to empower the best people, to provide the best possible property management service".

Awards and track record

Since 2018, JFM Management has received numerous national awards for its service, including London Property Management Company of the Year (2023). The company presents itself as an award-winning managing agent that has raised the bar for service delivery in the sector. In its communications it highlights that its team has been recognised on multiple occasions between 2018 and 2023.

Clients and representative cases

JFM Management's portfolio includes a variety of residential and mixed-use developments in London and the surrounding area. Cases mentioned on its website include apartment buildings in Battersea (262 homes), a mixed-use development in Chiswick (17 units), an estate of 56 apartments in Finchley, a mixed-use building in Watford (153 units), a property in London SE1 (100 units), a community in Wembley (24 leasehold flats), a complex for over-55s (26 apartments), a development at Princes Riverside SE16 (141 units), properties in northwest London (120 homes), a block in the HA9 district, four blocks in Hertfordshire, a building in Bedford (102 flats), another in Bromley, Kent (57 apartments), and an estate in north London. These figures reflect the scale and diversity of the communities managed.

Client profile

JFM Management works with boards of directors, resident management companies (RMC), right to manage companies (RTM) and estate managers. Its service is suited both to blocks of flats under leasehold ownership and to private estates and mixed-use developments. The company emphasises continuous communication with management committees and the swift resolution of issues.

Team and customer service

The company has a team of property managers assigned to each community, as well as area managers and support staff. In the testimonials on its website, clients highlight the accessibility of the managers, their responsiveness and financial transparency. JFM Management states that the training and development of its staff are essential components of its operations.

Presence and coverage

JFM Management operates from London and Reading, and extends its services to all the Home Counties. The company defines itself as a managing agent for a new consumer age, with digital tools and a personalised service model.

Location and contact

Phone: 0203 865 7789 · Email: info@jfm-management.co.uk · Hours: Monday to Friday: 9:00 AM – 6:00 PM; Saturday and Sunday: 9:00 AM – 12:00 PM