CheapFlyShop

CheapFlyShop, online travel agency based in the United Kingdom

CheapFlyShop is an online travel agency established in the United Kingdom that operates as an independent travel intermediary. It trades under the company name EMEIA Travel Mart LTD, incorporated in September 2018, and began operations in early 2019. The company presents itself as a non-ATOL intermediary holding IATA TIDS membership, which identifies it as a recognised travel seller in the industry.

Its activity focuses on finding competitive airfares for routes departing from UK airports to Europe, Asia, North America, the Middle East, Africa, Australia and other markets. In addition to flight tickets, the agency offers hotel reservations, holiday packages and other travel arrangements through a network of partner suppliers.

Booking services and traveller support

The platform allows searching for one-way, return, multi-city and flexible-date flights, with the option to select airline, class (economy, premium economy, business and first) and number of passengers, distinguishing between adults, children and infants. Booking can be completed online or with assistance by phone and email.

The service includes support for changes, schedule updates and post-booking queries. The agency states it offers customer care 24 hours a day, seven days a week, and a best price guarantee, according to its own presentation.

Destinations and featured deals

The catalogue shows departure fares from the United Kingdom to cities such as Auckland, Bangkok, Mumbai, Colombo, Delhi, Denpasar, Islamabad, Melbourne, Perth and Sydney. The website indicated reference prices in pounds sterling for each destination at the time of publication, with fares starting from £108.68 for Bangkok or £115.17 for Auckland, among others.

The agency also advertises discounts of up to 25% on flights with airlines such as American Airlines, Delta, Finnair, Iberia and British Airways, subject to the conditions of each promotion.

Customer profile and reputation

CheapFlyShop targets travellers looking for cheap flights, as well as leisure, luxury and corporate travel clients. The company claims to have served more than 35,000 travellers and has ratings on external platforms: an average score of 4.3 on Trustpilot and 4.5 on Google Reviews, according to the data shown on its site.

Corporate structure and booking protection

The parent company, EMEIA Travel Mart LTD, is registered with number 11576383 and VAT number 319 546778. CheapFlyShop operates as a trading name of that company. The company does not have its own ATOL licence, but works with suppliers that hold their own ATOL licences, so the financial protection of each booking depends on the relevant supplier. The agency recommends checking the booking conditions to understand the scope of that protection.

Presence and contact

The company maintains two addresses in the United Kingdom: a registered office in Edinburgh and a contact office in London. Telephone support hours are Monday to Sunday, from 09:00 to 23:59.

Offices and locations

Main office: 5 South Charlotte Street, Edinburgh, EH2 4AN · Email: support@cheapflyshop.com

Office 2: 3rd Floor, 86-90 Paul Street, London, EC2A 4NE