Complex Law

Complex Law: legal advice for individuals, consumers and businesses

Complex Law is a UK law firm established in 1988. Its practice is organised into three distinct areas: consumer claims, individual and family matters, and legal services for businesses under the Complex 360 brand. The firm presents itself as a team that translates legal complexity into clear strategies for the client.

Consumer claims

The consumer area assists people affected by mis-sold loans, fraud and scams. The firm states that it represents these cases on a "no win, no fee" basis. The service catalogue includes:

• PCP (hire purchase agreements) claims
• Unfair or mis-sold lending claims
• Mis-sold insurance policies and ATE (after-the-event legal expenses insurance)
• Investment scams
• Purchase scams
• Romance scams
• "Safe account" and impersonation scams

Individuals and families

For individual clients, the firm offers advice and representation in disputes relating to housing, tenancies and general litigation. Among the services listed are:

• Bounce-Back Loan Disputes
• Boundary Disputes
• Breach of Contract
• Data Breach
• General Litigation
• Housing Disrepair Claims
• Japanese Knotweed Claims
• Landlord & Tenant Claims
• Military Hearing Loss Claims
• Section 8 Possession Claims
• Tenancy Deposit Claims

Complex 360: subscription-based legal services for businesses

Complex 360 is the on-demand, subscription-based legal service the firm offers to businesses. It covers everything from day-to-day contracts to critical disputes. The areas include:

• Contracts, Disputes & Commercial Litigation
• Cross-Border Legal Matters
• Data Breach and UK GDPR Compliance
• Landlord Legal Services & Property Management Disputes

Track record and recognition

Founded in 1988, the firm states that it has decades of combined experience across its team and has helped thousands of clients obtain judgments, compensation or settlements. Complex Law states that it has been recognised as an award-winning firm and is listed in The Legal 500. It is regulated by the Solicitors Regulation Authority and accredited by Lexcel, the Law Society's quality standard for client care, compliance and practice management.

Working approach

The firm describes its method as personalised and practical, with communication in plain English and without legal jargon. Among the elements it highlights in its service are the assignment of a single point of contact for the client, transparency in fees and constant updates on the status of the case. The firm also mentions that it offers a free initial consultation to assess the client's situation.

Office and coverage

Complex Law's registered office is at Avenue HQ, Mann Island, Liverpool. The firm operates within the scope of UK law and handles cross-border matters through its business service.

Location and contact

Avenue HQ, Mann Island, Liverpool, L3 1BP