Liberty

Liberty, comprehensive services for the property portfolio

Liberty presents itself as a property services company covering repairs, maintenance, heating, compliance, construction and decarbonisation projects. Its activity is organised into several areas: compliance services, construction and refurbishment, repairs and maintenance, and heating services, as well as a customer contact centre.

Compliance and safety services

The company offers water testing and treatment, electrical safety checks and passive fire protection. These services are aimed at ensuring the regulatory compliance of installations.

Decarbonisation and energy efficiency

Liberty develops whole-house decarbonisation retrofit projects, as well as specialised retrofit consultancy services. These lines of work seek to improve the energy efficiency of properties.

Construction, refurbishment and maintenance

The company carries out construction and refurbishment projects, and provides property repair and maintenance services. Its offering includes responsive property repairs, planned property maintenance, void property management and grounds maintenance and arboricultural services.

Heating

In the field of heating, Liberty carries out cyclical safety checks, heating breakdowns, repairs and maintenance, plant room management and heating installations.

Customer service and resources

The company has a customer contact centre and maintains a resource hub with information on boilers and heating, energy tips and practical home guides, such as preventing carbon monoxide poisoning, common radiator problems, heating and hot water quick fixes, and guidelines for preparing the home for winter. It also publishes content on repairs, maintenance and DIY, and on what to expect during technical visits and annual gas safety checks.

Corporate structure and presence

Liberty is registered in England with number 00968396 and its VAT number is 480 5269 79. The company operates from its headquarters in Liverpool and maintains a careers page with apprenticeship programmes. The website indicated that it was under maintenance, although the customer hub, chat service and careers pages remained accessible.

Location and contact

Garden Works, Charley Wood Road, Knowsley Industrial Estate, Liverpool L33 7SG · Phone: 0330 995 8007 · Email: hello@liberty-group.co.uk