niSurv Chartered Surveyors

niSurv Chartered Surveyors: RICS-regulated residential surveys in Northern Ireland

niSurv Chartered Surveyors is a firm of residential surveyors operating in Northern Ireland and presents itself as specialising in private Level 2 RICS surveys, formerly known as HomeBuyer Reports, which since September 2021 have been called Level 2 Home Survey. The company offers these surveys with or without a valuation and does not work for banks or building societies, which allows it, according to its own presentation, to prioritise private clients.

Coverage areas and offices

The firm covers Lisburn, Belfast, Bangor, Newtownards, Downpatrick, Ballynahinch and surrounding areas, in counties Antrim and Down and part of Armagh, as well as a 25-mile radius from its office. It also has a second office serving the North Coast, with coverage in Coleraine, Castlerock, Portrush, Portstewart, Ballymoney, Ballymena and Antrim.

Survey and valuation services

The main service is Level 2 RICS surveys, which may or may not include a valuation. These reports are written in plain English and use a traffic light colour-coding system to highlight the surveyor's findings. The company also publishes informative articles about the survey booking process, timescales and preliminary steps.

Working method and customer service

The firm states that, before sending the report by email, it contacts the client by phone to go through the main points identified and give context to the issues. It notes that reports are usually sent 24 to 48 hours after the property visit and that it maintains telephone support to answer questions. It describes itself as a small firm with more than 25 years of experience.

Awards

The website lists a series of industry awards, including Property Surveyors of the Year 2022/23 in the Corporate LiveWire Global Awards 2022/23, Residential Surveyors of the Year in the Northern Ireland Customer Service Excellence Award 2021, Chartered Surveyors of the Year 2019 in the Construction & Engineering Awards 2019, Most Outstanding Chartered Surveyors 2019 in the Build Awards, Best in Property Consultancy & Building Surveyors Northern Ireland 2019, Best Residential Surveying Company in counties Down and Antrim in the Construction & Engineering Awards 2018, Best Residential Surveying Consultancy Northern Ireland and an award for excellence in customer service in the residential survey category in the same 2018 awards, Northern Ireland's Leading Residential Surveyors 2018 in the Build 2018 Global Excellence Awards and Best Private Residential Surveying Company 2017 in the Build 2017 Construction Awards.

Location and contact

33 Enterprise House, Enterprise Crescent, Lisburn, BT28 2BP · Phone: 02892 626744