Clear Cover Warranties

Used vehicle warranties based in Lincoln

Clear Cover Warranties is a British company based in Lincoln that sells used vehicle warranties. Its activity focuses on protecting the owner against the sudden failure of mechanical, electrical and electronic components, covering part or all of the cost of repairing or replacing the affected parts during a set period. The company presents its offering as a written agreement designed to reduce the financial impact of unexpected breakdowns.

The firm operates under the company name Clear Cover Warranties Limited and has a dedicated dealer portal, which indicates that part of its distribution is channelled through vehicle sales outlets.

Max and Ultra levels of cover

The company's catalogue is structured around two levels of protection, called Max and Ultra. The cover is described as being able to reach more than 8,000 individual vehicle components, depending on the level chosen. The systems and assemblies covered include:

• Air conditioning systems
• Braking system
• Camshaft timing: belts and chains
• Casings
• Coil springs and shock absorbers
• Cooling systems
• Drive systems
• Electrical and electronic components
• Engine
• Fuel system
• Gearbox and transmission
• Transmission components for hybrid and electric vehicles
• Ignition system
• Steering system
• Supercharger
• Suspension
• Turbocharger
• Wheel hubs and bearings

The exact cover, claim limits and applicable conditions are set out in the warranty agreement and in the terms and conditions of each policy.

Roadside assistance and recovery

The Ultra warranty includes a road rescue and recovery service of up to 40 miles when the vehicle is immobilised by a mechanical or electrical fault, with transport to a nearby garage to arrange the repair. The company offers the possibility of extending that cover through a national recovery option that extends support across the UK.

Claims procedure

The claims process is structured in three steps. First, the policyholder must contact the claims team by phone, email or WhatsApp to begin the assessment. Then, the vehicle must be examined at a local VAT-registered garage, which will issue a diagnosis and a repair estimate that is sent to the claims department's email address. Finally, the team reviews the diagnosis and the estimate in line with the cover taken out and the terms and conditions; once the claim has been authorised, the work can begin. The company warns that repairs must not start before authorisation is received, to avoid delays or the claim being rejected.

There is no fixed limit on the number of claims during the term of the warranty, provided each one meets the conditions of the agreement. Each claim may be subject to a maximum claim limit and the aggregate limit of the policy, as well as any applicable excess.

Maintenance and transfer conditions

To keep the warranty valid, the vehicle must be serviced in line with the manufacturer's recommended schedule. The company may request service records or invoices when processing a claim, and warns that inadequate maintenance can affect cover.

The warranty can be transferred to the new owner in many cases when the policyholder sells the vehicle, which according to the company can increase the buyer's confidence and improve the resale value. The company also considers the possibility of extending the agreement to increase the level of cover or add benefits, such as extending the duration, raising claim limits or adding national recovery. The policyholder must also report any change to the vehicle's registration plate to keep the warranty records up to date.

Location and contact

Cromwell House, Crusader Road, off Tritton Road, Lincoln, Lincolnshire, LN6 7YT, United Kingdom · Phone: 03300 101 765 · Email: info@clearcoverwarranties.co.uk