TORC24

TORC24, new-build mortgage specialist in the UK

TORC24 is a British mortgage advice firm focused on new-build home purchases. It operates as part of The New Homes Group, a group that presents itself as a new-build specialist in the UK. The company states it has over 30 years of activity and experience also in second-hand properties and mortgage remortgaging.

Its working model is built around a single point of contact who supports the client throughout the entire process: from applying for an Agreement in Principle (AIP) to monitoring the progress of the mortgage application. The firm states it maintains strong relationships with lenders and housebuilders, and works with a portfolio of over 16,000 mortgage products.

Buyer profiles and schemes covered

The company serves home movers, first-time buyers and buy-to-let investors. Its service catalogue includes first-time buyer mortgages, mortgage schemes, mortgage calculator, green mortgages, low deposit products, First Homes, benefits of buying new, moving home mortgages, remortgage, retaining, Help to Buy and help with selling. It also has a specific line for existing customers and for the Own New scheme, as well as a Shared Ownership division.

In-house advisers and ongoing support

One feature the company highlights about its operations is the exclusive use of mortgage and protection advisers employed directly by the firm, which according to its presentation provides continuity and consistency to the case. The team processes the application and keeps the client informed about its progress. Support is provided seven days a week, with appointments arranged to suit the client's availability, and contact channels include email, telephone and WhatsApp.

Corporate structure and regulation

TORC24 is a trading name of The New Homes Group Limited, a company registered in England and Wales with number 2509770 and registered office at Witan Gate House, 500-600 Witan Gate West, Milton Keynes, MK9 1GF. For activities relating to regulated mortgages and non-investment insurance contracts, The New Homes Group Limited acts as an appointed representative of Connells Limited, authorised and regulated by the Financial Conduct Authority, with financial services register number 302221. The firm warns that most buy-to-let mortgages are not regulated and that any applicable fees are explained at the initial no-obligation appointment.

Offices and contact

The main office of TORC24 is at Cumbria House, 16-20 Hockliffe Street, Leighton Buzzard LU7 1GN. The Shared Ownership division shares the same address. The New Homes Group also has a head office at Plaza Suite, Stanway Retail Park, Peartree Road, Colchester, Essex CO3 0JS.

Charitable initiatives

The company states its support for EACH and Funding Neuro.

Offices and locations

Main office: Cumbria House 16-20 Hockliffe Street Leighton Buzzard LU7 1GN

Shared Ownership office: Cumbria House 16-20 Hockliffe Street Leighton Buzzard LU7 1GN

The New Homes Group office: Plaza Suite Stanway Retail Park Peartree Road Colchester Essex CO3 0JS