EveryDayMeds

EveryDayMeds, online pharmacy based in Leicester

EveryDayMeds is a distance-selling pharmacy operated by OVIO LTD from its own registered premises in Leicester, United Kingdom. The company presents itself as a fully British pharmacy that does not outsource dispensing: every consultation is reviewed by a UK-registered independent prescriber before any medicine is dispensed, and the order is checked, packed and sent from its premises.

The activity is built around an online medical consultation. The patient completes a secure questionnaire, which is assessed by a qualified prescriber or pharmacist; if more information is needed, the team contacts the patient. Once the treatment is approved, the medicine is dispensed and sent to the address provided. The company states that it uses identity and age verification, reviews drug interactions and follows GPhC and MHRA guidelines.

Clinical areas and treatments

The catalogue is organised into several health areas, each with its corresponding treatments:

• Weight management: Mounjaro® injectable pen, Wegovy® injectable pen, Wegovy® pills and Orlistat 120 mg.
• Sexual health: erectile dysfunction (ED) and premature ejaculation.
• Hair loss: treatments for hair growth.
• Acid reflux & heartburn: treatments for acid reflux and heartburn.

Clinical team and verifiable credentials

The company details the professionals responsible for its operation and publishes their registration numbers so they can be checked on the public register:

• Mahommed Zunaid Ayub Patel, Superintendent Pharmacist (GPhC No. 2217101), accountable for the safe running of the registered pharmacy, from dispensing checks to delivery.
• Mostafa Damghani, Clinical Lead (GPhC No. 2231704), leads clinical standards and checks everything published against current MHRA guidance.
• Shelan Salih, Independent Prescriber (GPhC No. 2064501), reviews and approves consultations across all clinics and leads ongoing clinical reviews and follow-up checks.
• Rehenaaz Uddin, Independent Prescriber (GPhC No. 2063426), with the same duties of reviewing and approving consultations and clinical follow-up.

The pharmacy has four qualified pharmacists and a combined twenty years of clinical experience, according to the figures it publishes. Its GPhC registration number is 9012878.

Consultation and shipping process

The service is structured in three steps. The first is an online assessment that the company estimates takes about three minutes. The second is review by the clinical team within 24 hours. The third is free tracked shipping in discreet, unbranded packaging. Orders approved before 12:00 Monday to Friday are dispatched the same day, according to the company, and most patients receive their medicines within one to three working days.

Customer service

Customer service is available Monday to Friday, 9:00 to 17:00. The company offers free advice and support, and its pharmacy team answers questions about treatments. In its communications, the pharmacy states that more than 80,000 customers across the UK have completed an assessment with its clinical team since launch, and that 95% rate the service experience as good or excellent, while 9 out of 10 would recommend the pharmacy team to a friend. The company itself notes that these figures describe satisfaction with the pharmacy service and are not a claim about treatment outcomes.

Regulatory framework and policies

EveryDayMeds operates as a UK-registered distance-selling pharmacy and works with UK-registered prescribers for all private treatments. Its clinical team follows GPhC standards, current MHRA guidance and NICE clinical guidelines, with individual review of each patient. The company warns that prescription medicines are supplied only where clinically appropriate and are not suitable for everyone. It has a set of published policies covering patient safety and safeguarding, prescribing and dispensing, delivery, payments, complaints procedure, and returns and refunds.

Location and contact

109 Coleman Road, Leicester, LE5 4LE, United Kingdom