123 Meds

Online pharmacy in Leicester with prescriptions and health advice

123 Meds is the trading name of Saffron Apothecaries (Leicester) Limited, a family-run UK-registered pharmacy that operates online. The company states that its activity dates back to 1997 and that it brings the care model of a physical pharmacy into the digital environment, with a team of qualified pharmacists and healthcare professionals. Its superintendent pharmacist is Kishan Kotecha.

The service is aimed at those who need prescription medicines or over-the-counter treatments without visiting a health centre or pharmacy in person. The company presents itself as a clinician-led online pharmacy, with free consultations and review of each request by a prescriber.

How the consultation and dispensing process works

The site describes a four-step process. The patient first completes an online assessment form; based on the answers, the platform shows the treatments that may be suitable. A prescriber then reviews the consultation and, if the treatment is appropriate, issues the prescription to the pharmacy. The final step is discreet delivery, which the company states takes up to one day.

The pharmacy notes that there is no need to visit a GP or a physical pharmacy to start the process, and that the online consultation is free of charge.

Shipping and discretion

123 Meds offers express and tracked shipping via DPD, with next-day delivery options, time slots, weekends and pickup points, as well as the possibility of collecting the order at a post office. The company states that parcels are sent without branding or identifying labels, so that the contents are not recognisable from the outside.

Clinical team and responsibilities

Alongside superintendent pharmacist Kishan Kotecha, the company identifies Adnan Malik as medical advisor (MBBS, BMedSci, MRCS) and Priyesh Bhogaita as pharmacy operations manager. The site also lists the UK-registered prescribers, including Kishan Kotecha and Ramandeep Singh, and indicates who serves as responsible pharmacist on the date of consultation.

Regulation and credentials

The company details several registrations that support its activity: it is regulated by the Medicines and Healthcare products Regulatory Agency (MHRA) and registered with the General Pharmaceutical Council (GPhC) under number 9010759. It is also registered with the National Pharmaceutical Association (NPA) and as a registered organisation with the Information Commissioner's Office (ICO) under reference Z5113734. Saffron Apothecaries (Leicester) Ltd is registered in England and Wales with company number 01290875.

Treatments and health content

The catalogue is organised into treatments, products and brands, and includes a specific weight loss service with its own information on how it works, delivery and frequently asked questions. The company also maintains a health content space, called Health Hub, with articles on erectile dysfunction, weight loss and prevention of colds and flu, among other topics. Its team of clinicians collaborates, according to the company itself, with British media to disseminate information on various health conditions.

Two addresses registered in Leicestershire

The company operates from Leicestershire and distinguishes two addresses: that of the registered pharmacy and that of the company. Care is provided by phone, email and live chat, according to the site.

Locations and premises

Location 1: 501 Saffron Lane, Leicester, LE2 6UL, United Kingdom

Location 2: 16 Central St, Countesthorpe, Leicester, LE8 5QJ