Bespoke 2U Homecare

Bespoke 2U Homecare: home care in Leicester

Bespoke 2U Homecare is a home care company based in Leicester (United Kingdom) that provides services to adults of all ages within the community. Its stated aim is to help people live with dignity and independence in their own homes, with a personalised and compassionate approach.

Home care services

The company structures its offering into several types of support:

• Hourly visiting: a flexible service for those who need occasional help to maintain their independence at home.
• Live-in care: full-time support so that the person can remain comfortably in their home.
• Specialist dementia care: the company helps arrange specialist live-in dementia care, with staff who move into the home so that the user keeps the safety and familiarity of their environment.
• Respite care: temporary support for family members or primary carers who need a break or to look after their own wellbeing.

Initial assessment and funding

Bespoke 2U Homecare offers a free, no-obligation assessment of care needs. A member of the team visits the applicant to learn about their personal preferences and determine the type of support required. The company also provides information on the different funding options available to pay for home care, with the aim of enabling families to access a quality service tailored to their financial situation.

Staff selection and training

Care staff receive professional and specialist training before being assigned to each user, in order to match the carer's profile to the specific needs of the person being cared for. The company stresses that its carers are recognised and valued for their responsible attitude and work ethic.

Company background and philosophy

The motivation for founding Bespoke 2U Homecare came from the personal experience of Parmjit, the company's founder and manager, both as a user of home care services and as a carer for family members. That experience led him to identify common shortcomings and frustrations in the sector and to propose a model that prioritises quality over quantity and respects each person's individual preferences. Parmjit continues to lead the management and takes an active part in supervising the service, with regular visits to users to talk with them and check the quality of the care provided.

Principles of practice

The company states that it adheres to a series of standards in its day-to-day work: kindness and compassion, respect and dignity towards each client, care quality, reliability and punctuality, respect for cultural differences — including appropriate dress and care for the user's surroundings — and a diligent attitude to addressing clients' changing health needs.

Corporate details

Bespoke 2U Homecare Limited is registered in England and Wales with company number 15475342. The company has an emergency on-call line available from 6:00 to 22:30.

Location and contact

Unit 20, Leatherline House Business Centre, 71 Narrow Lane, Aylestone, Leicester, LE2 8NA · Phone: 0116 464 6006 · Email: info@bespoke2uhomecare.co.uk