Evri

Evri: parcel delivery and courier services in the UK

Evri presents itself as one of the UK's largest parcel delivery companies. Its business focuses on sending, tracking and returning parcels, for both individuals and businesses, with a network that combines drop-off and collection points with local couriers.

Shipping and tracking services

The company offers courier services for sending parcels within the UK and to more than 200 countries and territories. International shipping is available from £6.08. Customers can choose between dropping the parcel off at a ParcelShop, a Locker, or requesting collection from home by a courier. Full tracking is included on all shipments and can be checked via the website or mobile app.

The service includes up to three delivery attempts and the option to divert the parcel to a neighbour or a safe place. Cover of up to £20 is included at no extra cost, except on Postable shipments.

Returns and network of drop-off points

Evri handles returns for major UK retail chains and online shops, some of which offer free returns. Customers can return parcels at ParcelShops or Lockers, or request collection by a local courier. The drop-off network includes more than 10,000 ParcelShops and Lockers across the country, with extended hours, seven-day-a-week opening and free parking nearby. Some ParcelShops offer label printing.

Accounts for businesses and frequent sellers

For sellers shipping high volumes, the company offers a Frequent Seller account with discounts of up to 50% for those sending 40 or more parcels a month. It also offers integrations with platforms such as eBay, Amazon and Shopify, and a bulk send tool that lets you manage orders from different marketplaces from a single dashboard. Shipments can be sorted in seconds by uploading CSV files or connecting directly to marketplace accounts.

Pricing and comparison with Royal Mail

The website shows a price comparison table with Royal Mail for domestic tracked shipments. According to the published data, Evri offers lower rates in all the weight categories compared, with savings of up to 51% on parcels under 15 kg versus Royal Mail Click & Drop. The table includes examples such as Postable shipping up to 1 kg for £2.70, Small shipping up to 1 kg for £3.04 and Standard shipping from 1 to 2 kg for £3.29. The company also states that next-day delivery is available from just 58p extra.

Customers and brands served

Evri provides delivery services for some of the UK's leading retail brands, including Next, ASOS, boohoo, Missguided, PrettyLittleThing, John Lewis, Debenhams, eBay and Amazon. The company says it delivers more than 800 million parcels a year.

Courier network and partnerships

The company works with more than 18,000 self-employed couriers across the country and offers job opportunities such as self-employed courier, HGV driver, van driver and roles in warehouse and head office. It also partners with the charity Scope to provide free shipping of donated items from more than 12,500 ParcelShops or Lockers.

Mobile app and additional services

The Evri app lets you manage shipments, track parcels and send personalised video messages along with the parcel. The company also offers services such as Evri Premium, shipping with DHL, delivery of large and small parcels, and the option to link your Tesco Clubcard.

Location and contact

Capitol House, 1 Capitol Close, Morley, Leeds, LS27 0WH