MYSHON

MYSHON, specialist housing management in the UK

MYSHON is a British housing management company founded in 2017 and headquartered in Leeds. It presents itself as the country's leading and most trusted company in its field, a claim that comes from its own corporate communications. It manages thousands of properties across the country for councils, housing associations, charities, investors and private landlords.

The company employs around 200 people in housing, finance, care and support roles, and maintains relationships with more than 150 local authorities and other partners. Its model combines local teams who know each area with a central support structure that enables it to grow alongside its partners wherever their properties are located.

Types of housing it manages

Its activity is organised into four main areas: transitional housing, specialist supported housing, supported housing and affordable housing. It also arranges temporary accommodation for councils and government departments.

The profile of residents is diverse. Some have complex care and support needs, others are at risk of homelessness, and others simply need a decent, affordable home. The company states that each person receives individual treatment and an agreed plan according to their situation.

Management and maintenance services

Its range of services covers portfolio management for investors, family offices and landlords, including void property management; intensive housing management; hard and soft facilities management; affordable housing management; asset management with reporting and monitoring; and advice and consultancy.

Teams look after tenancies, buildings and the day-to-day running of each scheme, so that tenants have a safe, well-managed home and partners have a stable long-term partner.

Tools and regulatory compliance

Tenants report repairs online through Fixflo, which allows each job to be logged, tracked and completed. Support plans and tenancy records are kept in Pyramid G2, with the aim of ensuring information is accurate, up to date and easy to share with partners.

The company states that it operates in accordance with the Supported Housing (Regulatory Oversight) Act and is preparing for the National Supported Housing Standards and local licensing schemes.

Partner profile and collaboration

MYSHON works with registered providers of housing, care providers, charities, local authorities and investors. Councils, support providers and other professionals can refer people through its referrals page. The company also develops community initiatives and collaborations with local authorities.

Location and contact

Plateworks House, Coal Road, Leeds LS14 1PS · Telephone: 01423 740669